Could you copy the /etc/passwd line for the user not listed?
What's the content of /var/lib/AccountsService/users/<username> ?
Accountsservice does some filtering on things like having a valid shell
Could you also include the log of?
$ /usr/lib/accountsservice/accounts-daemon --debug
** Changed in: gnome-control-center (Ubuntu)
Status: Invalid => Incomplete
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https://bugs.launchpad.net/bugs/1876460
Title:
No users appear in settings
Status in gnome-control-center package in Ubuntu:
Incomplete
Bug description:
1. Open the gnome control center
2. Click on "users"
3. See that there are no users (see attached screenshot). The message says
"No Ussers Found", "Unlock to add a user account."
There is no button to unlock.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.1-1ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat May 2 15:27:03 2020
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
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