If the problem is gnome-shell using 100% CPU and not responding then please kill it in a way that will create a crash file like:
killall -USR2 gnome-shell and then follow these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Changed in: gnome-shell (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1874299 Title: PC crashes / freezes when removing application icons in created folders Status in gnome-shell package in Ubuntu: Incomplete Bug description: The computer freezes / freezes when several app icons are removed from a created folder, it is necessary to manually disconnect to get back to work. Update I: Bug reproduction: https://streamable.com/mzd6th Resolution: 16:9 (1366x768) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-08-13 (253 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) Package: gnome-shell 3.36.1-5ubuntu1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-04-16 (6 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2020-04-22T16:09:17.155220 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1874299/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
