Public bug reported:
Gnome shell froze completely and would not respond to any mouse clicks
or keyboard action. The mouse did move, but that's about it. It stayed
this way for ~15mins before I reset it and lost all my work.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 17 11:51:50 2020
DisplayManager: lightdm
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-02-15 (1126 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2020-02-15 (30 days ago)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
** Attachment added: "Gnome Shell freeze.mp4"
https://bugs.launchpad.net/bugs/1867758/+attachment/5337919/+files/Gnome%20Shell%20freeze.mp4
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https://bugs.launchpad.net/bugs/1867758
Title:
Gnome shell froze completely
Status in gnome-shell package in Ubuntu:
New
Bug description:
Gnome shell froze completely and would not respond to any mouse clicks
or keyboard action. The mouse did move, but that's about it. It stayed
this way for ~15mins before I reset it and lost all my work.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 17 11:51:50 2020
DisplayManager: lightdm
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-02-15 (1126 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2020-02-15 (30 days ago)
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