Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Package changed: xorg-server (Ubuntu) => gnome-shell (Ubuntu)
** Project changed: gnome-shell => ubuntu
** No longer affects: ubuntu
** Summary changed:
- Xorg freeze
+ Gnome Shell freeze
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1865410
Title:
Gnome Shell freeze
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
My Nvidia GPU is set to on-demand mode, so it uses the integrated
intel iGPU for most of the every day tasks.
This hang seems to happen when watching media (1080p @ 11605 kbps in
H.264 in MKV container with EAC3 5.1 sound) and then switching to a
resource intensive tab, which loads up lot's of media (ex: Reddit)
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.59 Thu Jan 30 01:00:41
UTC 2020
GCC version: gcc version 9.2.1 20200224 (Ubuntu 9.2.1-30ubuntu1)
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 1 22:48:00 2020
DistUpgraded: 2020-02-27 20:01:03,129 DEBUG Running PostInstallScript:
'./xorg_fix_proprietary.py'
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
nvidia, 440.59, 5.3.0-40-generic, x86_64: installed
nvidia, 440.59, 5.4.0-14-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA
controller])
Subsystem: Lenovo UHD Graphics 630 (Mobile) [17aa:229f]
NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev
a1) (prog-if 00 [VGA controller])
Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f]
InstallationDate: Installed on 2020-01-22 (39 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: LENOVO 20QVCTO1WW
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic
root=UUID=126cdadc-728b-44e1-9491-cb5cba23fd10 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to focal on 2020-02-28 (3 days ago)
dmi.bios.date: 11/25/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2OET41W (1.28 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20QVCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32862 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrN2OET41W(1.28):bd11/25/2019:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1Extreme2nd:rvnLENOVO:rn20QVCTO1WW:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme 2nd
dmi.product.name: 20QVCTO1WW
dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme 2nd
dmi.product.version: ThinkPad X1 Extreme 2nd
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.100-4
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1865410/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
