If you have a file '_usr_bin_gnome-shell.1000.crash' and 'ubuntu-bug' does not work then please try this:
apport-cli _usr_bin_gnome-shell.1000.crash -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1864831 Title: apps not responding desktop not responding Status in gnome-shell package in Ubuntu: Incomplete Bug description: I don't think this is bug #889706 UI locks up no response ctrl alt F3 and then ran apport-bug came back ctrl alt F7 or F9(?) desktop is responding but all apps that WERE open have closed ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 26 12:42:26 2020 DisplayManager: gdm3 InstallationDate: Installed on 2015-08-23 (1647 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-10-23 (126 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1864831/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp