Public bug reported: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled
Previously, I triggered 'suspend when laptop lid is closed' in `gnome- tweaks`. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re- open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re- opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - `mem_sleep`: no behavior change (files correctly modified) - `pm-hibernate`: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - `logind.conf`: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-session (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-session in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in `gnome- tweaks`. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - `mem_sleep`: no behavior change (files correctly modified) - `pm-hibernate`: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - `logind.conf`: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
