I tried the genesys backend from the official 1.0.29 release and it works fine. Please make sure that makes it into 20.04, which right now is still the broken 1.0.27 experimental version.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1731459 Title: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish Status in sane-backends: Fix Released Status in sane-backends package in Ubuntu: Fix Released Status in sane-backends source package in Bionic: Fix Released Status in sane-backends source package in Disco: Fix Released Status in sane-backends package in Debian: Confirmed Bug description: [Impact] When using a Genesys GL847 scanner, the documents get disfigured by a discolored bar. The proposed uploads should fix the issue. They are available in this PPA: https://launchpad.net/~gunnarhj/+archive/ubuntu/sane-backends [Test case] 1. Install the libsane (libsane1 in bionic), libsane-common and sane-utils packages from {bionic,disco]-proposed. 2. Use an affected device to scan, and find that the issue is no longer present. [Regression risk] Upstream commit, focused bug fix => low regression risk [Original description] On Windows it works but on my Ubuntu 17.10, 18.04 and 18.10 I see a black band on scanned image. The scanner is Canon CanoScan LIDE100. Libsane version is 1.0.27-1~experimental2ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/sane-backends/+bug/1731459/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp