apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1571237/+attachment/5322811/+files/ProcModules.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1571237 Title: incorrect displaying of color state in inkjet by printer Brother MFC- J5720DW Status in system-config-printer package in Ubuntu: New Bug description: Hi, It is incorrect displaying of color state of inkjet by printer Brother MFC-J5720DW, through application system-config-printer. It display all 4 color, but in not good order (application have order Black/Yellow/Cyan/Magenta; but printer have order Magenta/Cyan/Yellow/Black) it means that when black color is 0 % in printer, in system-config-printer is displayed that Magenta is 0%. It was at computers with linux mint 17.3/Ubuntu 14.04 amd64 bit --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 DistroRelease: Linux Mint 19 InstallationDate: Installed on 2018-07-29 (92 days ago) InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180717 Lpstat: device for Boomaga: boomaga:/ device for BRFAX: usb:/dev/usb/lp0 device for Brother_DCP_L2520DW_series: ipp://BRWC48E8FC5C81A.local:631/ipp/print device for MFCJ5720DW: dnssd://Brother%20MFC-J5720DW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-30055c66f7b1 device for PDF: cups-pdf:/ MachineType: Hewlett-Packard HP EliteBook 8570w NonfreeKernelModules: nvidia Package: system-config-printer 1.5.11-1ubuntu2 [origin: Ubuntu] PackageArchitecture: all Papersize: a4 PpdFiles: PDF: Generic CUPS-PDF Printer (w/ options) MFCJ5720DW: Brother MFC-J5720DW CUPS Brother_DCP_L2520DW_series: DCP-L2520DW series Boomaga: Boomaga printer BRFAX: Brother BRMFCFAX for CUPS ProcEnviron: LANGUAGE=sk TERM=xterm PATH=(custom, no user) LANG=sk_SK.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-38-generic root=UUID=4f52eb9a-4d4c-46cb-98b3-3af6fa25f32f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18 Tags: third-party-packages tara Uname: Linux 4.15.0-38-generic x86_64 UnreportableReason: Toto nie je oficiálny Linux balík. Prosím, odstráňte všetky balíky tretích strán a skúste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 04/13/2018 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68IAV Ver. F.68 dmi.board.name: 176B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 50.1F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68IAVVer.F.68:bd04/13/2018:svnHewlett-Packard:pnHPEliteBook8570w:pvrA1029D1102:rvnHewlett-Packard:rn176B:rvrKBCVersion50.1F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI dmi.product.name: HP EliteBook 8570w dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CupsErrorLog: CurrentDesktop: MATE DistroRelease: Linux Mint 19.3 InstallationDate: Installed on 2019-09-09 (137 days ago) InstallationMedia: Linux Mint 19.2 "Tina" - Release amd64 20190729 Lpstat: device for MFCJ5720DW: ipp://BRWC038960EDE91.local:631/ipp/print device for PDF: cups-pdf:/ MachineType: Hewlett-Packard HP EliteBook 8570w NonfreeKernelModules: nvidia_modeset nvidia Package: system-config-printer 1.5.11-1ubuntu2 [origin: Ubuntu] PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFCJ5720DW.ppd', '/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MFCJ5720DW.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-26-generic root=UUID=9e4d0e2e-0c39-4cf6-b0fc-907304fef334 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.3.0-26.28~18.04.1-generic 5.3.13 Tags: third-party-packages tricia Uname: Linux 5.3.0-26-generic x86_64 UnreportableReason: Toto nie je oficiálny Linux balík. Prosím, odstráňte všetky balíky tretích strán a skúste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare saned scanner sudo _MarkForUpload: True dmi.bios.date: 04/19/2019 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68IAV Ver. F.71 dmi.board.name: 176B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 50.1F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68IAVVer.F.71:bd04/19/2019:svnHewlett-Packard:pnHPEliteBook8570w:pvrA1029D1102:rvnHewlett-Packard:rn176B:rvrKBCVersion50.1F:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI dmi.product.name: HP EliteBook 8570w dmi.product.sku: C5A24UC#ABD dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1571237/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
