Public bug reported: [code] chris@chris-BlackTower:~$ lsmod | grep usb btusb 57344 0 btrtl 20480 1 btusb btbcm 16384 1 btusb btintel 24576 1 btusb bluetooth 581632 31 btrtl,btintel,btbcm,bnep,btusb,rfcomm snd_usb_audio 241664 4 snd_usbmidi_lib 36864 1 snd_usb_audio snd_hwdep 20480 2 snd_usb_audio,snd_hda_codec snd_rawmidi 36864 2 snd_seq_midi,snd_usbmidi_lib usblp 24576 0 snd_pcm 106496 4 snd_hda_intel,snd_usb_audio,snd_hda_codec,snd_hda_core snd 86016 28 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm,snd_rawmidi mc 53248 5 videodev,snd_usb_audio,videobuf2_v4l2,uvcvideo,videobuf2_common usb_storage 77824 3 uas usbhid 57344 0 hid 126976 2 usbhid,hid_generic chris@chris-BlackTower:~$ tail -f /var/log/syslog Nov 2 17:51:20 chris-BlackTower dbus-daemon[1927]: [session uid=1000 pid=1927] Successfully activated service 'org.gnome.Terminal' Nov 2 17:51:20 chris-BlackTower systemd[1910]: Started GNOME Terminal Server. Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # _g_io_module_get_default: Found default implementation dconf (DConfSettingsBackend) for ‘gsettings-backend’ Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # watch_fast: "/org/gnome/terminal/legacy/" (establishing: 0, active: 0) Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # unwatch_fast: "/org/gnome/terminal/legacy/" (active: 0, establishing: 1) Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # watch_established: "/org/gnome/terminal/legacy/" (establishing: 0) Nov 2 17:51:22 chris-BlackTower wpa_supplicant[1213]: wlp6s0: Reject scan trigger since one is already pending Nov 2 17:51:58 chris-BlackTower xdg-desktop-por[2074]: Failed to get application states: GDBus.Error:org.freedesktop.portal.Error.Failed: Could not get window list: GDBus.Error:org.freedesktop.DBus.Error.AccessDenied: App introspection not allowed Nov 2 17:52:17 chris-BlackTower kernel: [ 5451.623104] usb 1-2: USB disconnect, device number 5 Nov 2 17:52:25 chris-BlackTower wpa_supplicant[1213]: wlp6s0: Reject scan trigger since one is already pending Nov 2 17:52:47 chris-BlackTower kernel: [ 5481.545188] audit: type=1400 audit(1572717167.836:71): apparmor="DENIED" operation="exec" profile="snap.syncthing.syncthing" name="/sbin/route" pid=15859 comm="syncthing" requested_mask="x" denied_mask="x" fsuid=1000 ouid=0 Nov 2 17:52:47 chris-BlackTower kernel: [ 5481.545588] audit: type=1400 audit(1572717167.836:72): apparmor="DENIED" operation="exec" profile="snap.syncthing.syncthing" name="/bin/ip" pid=15860 comm="syncthing" requested_mask="x" denied_mask="x" fsuid=1000 ouid=0 Nov 2 17:52:47 chris-BlackTower kernel: [ 5481.545989] audit: type=1400 audit(1572717167.836:73): apparmor="DENIED" operation="exec" profile="snap.syncthing.syncthing" name="/bin/ip" pid=15861 comm="syncthing" requested_mask="x" denied_mask="x" fsuid=1000 ouid=0 Nov 2 17:52:58 chris-BlackTower xdg-desktop-por[2074]: Failed to get application states: GDBus.Error:org.freedesktop.portal.Error.Failed: Could not get window list: GDBus.Error:org.freedesktop.DBus.Error.AccessDenied: App introspection not allowed Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.424278] usb 1-2: new high-speed USB device number 6 using ehci-pci Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584559] usb 1-2: New USB device found, idVendor=04b8, idProduct=1109, bcdDevice= 1.00 Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584565] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584568] usb 1-2: Product: XP-960 Series Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584570] usb 1-2: Manufacturer: EPSON Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584573] usb 1-2: SerialNumber: 573553593033333299 Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.588547] usblp 1-2:1.1: usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04B8 pid 0x1109 Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.588832] usb-storage 1-2:1.2: USB Mass Storage device detected Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.589015] scsi host6: usb-storage 1-2:1.2 Nov 2 17:53:29 chris-BlackTower mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:12.2/usb1/1-2" Nov 2 17:53:29 chris-BlackTower mtp-probe: bus: 1, device: 6 was not an MTP device Nov 2 17:53:29 chris-BlackTower systemd[1]: Starting Configure Plugged-In Printer... Nov 2 17:53:29 chris-BlackTower udev-configure-printer[15961]: add usb-001-006 Nov 2 17:53:29 chris-BlackTower mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:12.2/usb1/1-2" Nov 2 17:53:29 chris-BlackTower mtp-probe: bus: 1, device: 6 was not an MTP device Nov 2 17:53:30 chris-BlackTower udev-configure-printer[15961]: device devpath is /devices/pci0000:00/0000:00:12.2/usb1/1-2 Nov 2 17:53:30 chris-BlackTower udev-configure-printer[15961]: MFG:EPSON MDL:XP-960 Series SERN:573553593033333299 serial:573553593033333299 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.601403] scsi 6:0:0:0: Direct-Access EPSON Storage 1.00 PQ: 0 ANSI: 2 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.602212] scsi 6:0:0:1: Direct-Access EPSON Storage 1.00 PQ: 0 ANSI: 2 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.602756] sd 6:0:0:0: Attached scsi generic sg5 type 0 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.603368] sd 6:0:0:1: Attached scsi generic sg6 type 0 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.604304] sd 6:0:0:0: Power-on or device reset occurred Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.606805] sd 6:0:0:1: Power-on or device reset occurred Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.609444] sd 6:0:0:0: [sde] Attached SCSI removable disk Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.610708] sd 6:0:0:1: [sdf] Attached SCSI removable disk ^C chris@chris-BlackTower:~$ lsusb Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 007 Device 002: ID 8087:07dc Intel Corp. Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 002: ID 046d:c046 Logitech, Inc. RX1000 Laser Mouse Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 006: ID 04b8:1109 Seiko Epson Corp. XP-960 Series Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 08bb:2902 Texas Instruments PCM2902 Audio Codec Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 011 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 009 Device 004: ID 045b:0210 Hitachi, Ltd Backup+ Desk Bus 009 Device 003: ID 045b:0210 Hitachi, Ltd Bus 009 Device 002: ID 0bc2:a0a4 Seagate RSS LLC Backup Plus Desktop Drive Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 008 Device 006: ID 12d1:107e Huawei Technologies Co., Ltd. Bus 008 Device 004: ID 058f:3880 Alcor Micro Corp. Bus 008 Device 003: ID 045b:0209 Hitachi, Ltd Bus 008 Device 002: ID 045b:0209 Hitachi, Ltd Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub chris@chris-BlackTower:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* ls: cannot access '/dev/usb/lp*': No such file or directory crw-rw-r-- 1 root root 189, 0 Nov 2 16:21 /dev/bus/usb/001/001 crwxrwxrwx 1 root root 189, 5 Nov 2 17:53 /dev/bus/usb/001/006 crw-rw-r-- 1 root root 189, 128 Nov 2 16:21 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 256 Nov 2 16:21 /dev/bus/usb/003/001 crw-rw-r-- 1 root root 189, 384 Nov 2 16:21 /dev/bus/usb/004/001 crw-rw-r-- 1 root root 189, 385 Nov 2 16:21 /dev/bus/usb/004/002 crw-rw-r-- 1 root root 189, 512 Nov 2 16:21 /dev/bus/usb/005/001 crw-rw-r-- 1 root root 189, 513 Nov 2 16:21 /dev/bus/usb/005/002 crw-rw-r-- 1 root root 189, 640 Nov 2 16:21 /dev/bus/usb/006/001 crw-rw-r-- 1 root root 189, 768 Nov 2 16:21 /dev/bus/usb/007/001 crw-rw-r-- 1 root root 189, 769 Nov 2 16:21 /dev/bus/usb/007/002 crw-rw-r-- 1 root root 189, 896 Nov 2 16:21 /dev/bus/usb/008/001 crw-rw-r-- 1 root root 189, 897 Nov 2 16:21 /dev/bus/usb/008/002 crw-rw-r-- 1 root root 189, 898 Nov 2 16:21 /dev/bus/usb/008/003 crw-rw-r-- 1 root root 189, 899 Nov 2 16:21 /dev/bus/usb/008/004 crw-rw----+ 1 root audio 189, 901 Nov 2 17:55 /dev/bus/usb/008/006 crw-rw-r-- 1 root root 189, 1024 Nov 2 16:21 /dev/bus/usb/009/001 crw-rw-r-- 1 root root 189, 1025 Nov 2 16:21 /dev/bus/usb/009/002 crw-rw-r-- 1 root root 189, 1026 Nov 2 16:21 /dev/bus/usb/009/003 crw-rw-r-- 1 root root 189, 1027 Nov 2 16:21 /dev/bus/usb/009/004 crw-rw-r-- 1 root root 189, 1152 Nov 2 16:21 /dev/bus/usb/010/001 crw-rw-r-- 1 root root 189, 1280 Nov 2 16:21 /dev/bus/usb/011/001 chris@chris-BlackTower:~$ sudo usb_printerid /dev/usb/lp0 [sudo] password for chris: Error: No such file or directory: can't open '/dev/usb/lp0' chris@chris-BlackTower:~$ sudo usb_printerid /dev/usb/lp1 Error: No such file or directory: can't open '/dev/usb/lp1' chris@chris-BlackTower:~$ lpinfo -v network http direct ecblp:/var/run/ecblp0 file cups-pdf:/ file cups-brf:/ network https network ipps network socket network beh network lpd serial serial:/dev/ttyS0?baud=115200 network ipp direct hp direct hpfax network dnssd://EPSON%20XP-960%20Series._ipp._tcp.local/?uuid=cfe92100-67c4-11d4-a45f-9caed38343c3 network lpd://192.168.1.178:515/PASSTHRU network ipp://EPSON8343C3.local:631/ipp/print chris@chris-BlackTower:~$ [/code]
ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CupsErrorLog: E [02/Nov/2019:17:22:05 +0000] [Job 18] Stopping unresponsive job. W [02/Nov/2019:17:24:22 +0000] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_XP_960_Series-Gray..\' already exists W [02/Nov/2019:17:24:22 +0000] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_XP_960_Series-DeviceN..\' already exists W [02/Nov/2019:17:28:15 +0000] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_XP_960_Series-Gray..\' already exists CurrentDesktop: ubuntu:GNOME Date: Sat Nov 2 18:15:04 2019 InstallationDate: Installed on 2019-10-26 (6 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lpstat: device for EPSON_XP_960_Series: ecblp:/var/run/ecblp0 device for EPSON_XP_960_Series@EPSON8343C3.local: implicitclass://EPSON_XP_960_Series%40EPSON8343C3.local/ device for PDF: cups-pdf:/ MachineType: MSI MS-7693 Papersize: a4 PpdFiles: EPSON_XP_960_Series@EPSON8343C3.local: EPSON XP-960 Series, driverless, cups-filters 1.25.11 EPSON_XP_960_Series: Epson XP-960 Series - epson-inkjet-printer-escpr 1.7.4-1lsb3.2 (Seiko Epson Corporation LSB 3.2) PDF: Generic CUPS-PDF Printer (w/ options) ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=e79f586b-389c-4f6a-be00-4149d7e42235 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/24/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V25.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: 970A SLI Krait Edition (MS-7693) dmi.board.vendor: MSI dmi.board.version: 5.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 5.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV25.0:bd03/24/2015:svnMSI:pnMS-7693:pvr5.0:rvnMSI:rn970ASLIKraitEdition(MS-7693):rvr5.0:cvnMSI:ct3:cvr5.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7693 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 5.0 dmi.sys.vendor: MSI ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apparmor apport-bug eoan -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1851063 Title: EPSON XP-960 printer unusable since installation of 19.10 (worked OK with 19.04) Status in cups package in Ubuntu: New Bug description: [code] chris@chris-BlackTower:~$ lsmod | grep usb btusb 57344 0 btrtl 20480 1 btusb btbcm 16384 1 btusb btintel 24576 1 btusb bluetooth 581632 31 btrtl,btintel,btbcm,bnep,btusb,rfcomm snd_usb_audio 241664 4 snd_usbmidi_lib 36864 1 snd_usb_audio snd_hwdep 20480 2 snd_usb_audio,snd_hda_codec snd_rawmidi 36864 2 snd_seq_midi,snd_usbmidi_lib usblp 24576 0 snd_pcm 106496 4 snd_hda_intel,snd_usb_audio,snd_hda_codec,snd_hda_core snd 86016 28 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm,snd_rawmidi mc 53248 5 videodev,snd_usb_audio,videobuf2_v4l2,uvcvideo,videobuf2_common usb_storage 77824 3 uas usbhid 57344 0 hid 126976 2 usbhid,hid_generic chris@chris-BlackTower:~$ tail -f /var/log/syslog Nov 2 17:51:20 chris-BlackTower dbus-daemon[1927]: [session uid=1000 pid=1927] Successfully activated service 'org.gnome.Terminal' Nov 2 17:51:20 chris-BlackTower systemd[1910]: Started GNOME Terminal Server. Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # _g_io_module_get_default: Found default implementation dconf (DConfSettingsBackend) for ‘gsettings-backend’ Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # watch_fast: "/org/gnome/terminal/legacy/" (establishing: 0, active: 0) Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # unwatch_fast: "/org/gnome/terminal/legacy/" (active: 0, establishing: 1) Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # watch_established: "/org/gnome/terminal/legacy/" (establishing: 0) Nov 2 17:51:22 chris-BlackTower wpa_supplicant[1213]: wlp6s0: Reject scan trigger since one is already pending Nov 2 17:51:58 chris-BlackTower xdg-desktop-por[2074]: Failed to get application states: GDBus.Error:org.freedesktop.portal.Error.Failed: Could not get window list: GDBus.Error:org.freedesktop.DBus.Error.AccessDenied: App introspection not allowed Nov 2 17:52:17 chris-BlackTower kernel: [ 5451.623104] usb 1-2: USB disconnect, device number 5 Nov 2 17:52:25 chris-BlackTower wpa_supplicant[1213]: wlp6s0: Reject scan trigger since one is already pending Nov 2 17:52:47 chris-BlackTower kernel: [ 5481.545188] audit: type=1400 audit(1572717167.836:71): apparmor="DENIED" operation="exec" profile="snap.syncthing.syncthing" name="/sbin/route" pid=15859 comm="syncthing" requested_mask="x" denied_mask="x" fsuid=1000 ouid=0 Nov 2 17:52:47 chris-BlackTower kernel: [ 5481.545588] audit: type=1400 audit(1572717167.836:72): apparmor="DENIED" operation="exec" profile="snap.syncthing.syncthing" name="/bin/ip" pid=15860 comm="syncthing" requested_mask="x" denied_mask="x" fsuid=1000 ouid=0 Nov 2 17:52:47 chris-BlackTower kernel: [ 5481.545989] audit: type=1400 audit(1572717167.836:73): apparmor="DENIED" operation="exec" profile="snap.syncthing.syncthing" name="/bin/ip" pid=15861 comm="syncthing" requested_mask="x" denied_mask="x" fsuid=1000 ouid=0 Nov 2 17:52:58 chris-BlackTower xdg-desktop-por[2074]: Failed to get application states: GDBus.Error:org.freedesktop.portal.Error.Failed: Could not get window list: GDBus.Error:org.freedesktop.DBus.Error.AccessDenied: App introspection not allowed Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.424278] usb 1-2: new high-speed USB device number 6 using ehci-pci Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584559] usb 1-2: New USB device found, idVendor=04b8, idProduct=1109, bcdDevice= 1.00 Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584565] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584568] usb 1-2: Product: XP-960 Series Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584570] usb 1-2: Manufacturer: EPSON Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584573] usb 1-2: SerialNumber: 573553593033333299 Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.588547] usblp 1-2:1.1: usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04B8 pid 0x1109 Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.588832] usb-storage 1-2:1.2: USB Mass Storage device detected Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.589015] scsi host6: usb-storage 1-2:1.2 Nov 2 17:53:29 chris-BlackTower mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:12.2/usb1/1-2" Nov 2 17:53:29 chris-BlackTower mtp-probe: bus: 1, device: 6 was not an MTP device Nov 2 17:53:29 chris-BlackTower systemd[1]: Starting Configure Plugged-In Printer... Nov 2 17:53:29 chris-BlackTower udev-configure-printer[15961]: add usb-001-006 Nov 2 17:53:29 chris-BlackTower mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:12.2/usb1/1-2" Nov 2 17:53:29 chris-BlackTower mtp-probe: bus: 1, device: 6 was not an MTP device Nov 2 17:53:30 chris-BlackTower udev-configure-printer[15961]: device devpath is /devices/pci0000:00/0000:00:12.2/usb1/1-2 Nov 2 17:53:30 chris-BlackTower udev-configure-printer[15961]: MFG:EPSON MDL:XP-960 Series SERN:573553593033333299 serial:573553593033333299 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.601403] scsi 6:0:0:0: Direct-Access EPSON Storage 1.00 PQ: 0 ANSI: 2 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.602212] scsi 6:0:0:1: Direct-Access EPSON Storage 1.00 PQ: 0 ANSI: 2 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.602756] sd 6:0:0:0: Attached scsi generic sg5 type 0 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.603368] sd 6:0:0:1: Attached scsi generic sg6 type 0 Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.604304] sd 6:0:0:0: Power-on or device reset occurred Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.606805] sd 6:0:0:1: Power-on or device reset occurred Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.609444] sd 6:0:0:0: [sde] Attached SCSI removable disk Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.610708] sd 6:0:0:1: [sdf] Attached SCSI removable disk ^C chris@chris-BlackTower:~$ lsusb Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 007 Device 002: ID 8087:07dc Intel Corp. Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 002: ID 046d:c046 Logitech, Inc. RX1000 Laser Mouse Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 006: ID 04b8:1109 Seiko Epson Corp. XP-960 Series Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 08bb:2902 Texas Instruments PCM2902 Audio Codec Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 011 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 009 Device 004: ID 045b:0210 Hitachi, Ltd Backup+ Desk Bus 009 Device 003: ID 045b:0210 Hitachi, Ltd Bus 009 Device 002: ID 0bc2:a0a4 Seagate RSS LLC Backup Plus Desktop Drive Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 008 Device 006: ID 12d1:107e Huawei Technologies Co., Ltd. Bus 008 Device 004: ID 058f:3880 Alcor Micro Corp. Bus 008 Device 003: ID 045b:0209 Hitachi, Ltd Bus 008 Device 002: ID 045b:0209 Hitachi, Ltd Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub chris@chris-BlackTower:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* ls: cannot access '/dev/usb/lp*': No such file or directory crw-rw-r-- 1 root root 189, 0 Nov 2 16:21 /dev/bus/usb/001/001 crwxrwxrwx 1 root root 189, 5 Nov 2 17:53 /dev/bus/usb/001/006 crw-rw-r-- 1 root root 189, 128 Nov 2 16:21 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 256 Nov 2 16:21 /dev/bus/usb/003/001 crw-rw-r-- 1 root root 189, 384 Nov 2 16:21 /dev/bus/usb/004/001 crw-rw-r-- 1 root root 189, 385 Nov 2 16:21 /dev/bus/usb/004/002 crw-rw-r-- 1 root root 189, 512 Nov 2 16:21 /dev/bus/usb/005/001 crw-rw-r-- 1 root root 189, 513 Nov 2 16:21 /dev/bus/usb/005/002 crw-rw-r-- 1 root root 189, 640 Nov 2 16:21 /dev/bus/usb/006/001 crw-rw-r-- 1 root root 189, 768 Nov 2 16:21 /dev/bus/usb/007/001 crw-rw-r-- 1 root root 189, 769 Nov 2 16:21 /dev/bus/usb/007/002 crw-rw-r-- 1 root root 189, 896 Nov 2 16:21 /dev/bus/usb/008/001 crw-rw-r-- 1 root root 189, 897 Nov 2 16:21 /dev/bus/usb/008/002 crw-rw-r-- 1 root root 189, 898 Nov 2 16:21 /dev/bus/usb/008/003 crw-rw-r-- 1 root root 189, 899 Nov 2 16:21 /dev/bus/usb/008/004 crw-rw----+ 1 root audio 189, 901 Nov 2 17:55 /dev/bus/usb/008/006 crw-rw-r-- 1 root root 189, 1024 Nov 2 16:21 /dev/bus/usb/009/001 crw-rw-r-- 1 root root 189, 1025 Nov 2 16:21 /dev/bus/usb/009/002 crw-rw-r-- 1 root root 189, 1026 Nov 2 16:21 /dev/bus/usb/009/003 crw-rw-r-- 1 root root 189, 1027 Nov 2 16:21 /dev/bus/usb/009/004 crw-rw-r-- 1 root root 189, 1152 Nov 2 16:21 /dev/bus/usb/010/001 crw-rw-r-- 1 root root 189, 1280 Nov 2 16:21 /dev/bus/usb/011/001 chris@chris-BlackTower:~$ sudo usb_printerid /dev/usb/lp0 [sudo] password for chris: Error: No such file or directory: can't open '/dev/usb/lp0' chris@chris-BlackTower:~$ sudo usb_printerid /dev/usb/lp1 Error: No such file or directory: can't open '/dev/usb/lp1' chris@chris-BlackTower:~$ lpinfo -v network http direct ecblp:/var/run/ecblp0 file cups-pdf:/ file cups-brf:/ network https network ipps network socket network beh network lpd serial serial:/dev/ttyS0?baud=115200 network ipp direct hp direct hpfax network dnssd://EPSON%20XP-960%20Series._ipp._tcp.local/?uuid=cfe92100-67c4-11d4-a45f-9caed38343c3 network lpd://192.168.1.178:515/PASSTHRU network ipp://EPSON8343C3.local:631/ipp/print chris@chris-BlackTower:~$ [/code] ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CupsErrorLog: E [02/Nov/2019:17:22:05 +0000] [Job 18] Stopping unresponsive job. W [02/Nov/2019:17:24:22 +0000] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_XP_960_Series-Gray..\' already exists W [02/Nov/2019:17:24:22 +0000] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_XP_960_Series-DeviceN..\' already exists W [02/Nov/2019:17:28:15 +0000] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_XP_960_Series-Gray..\' already exists CurrentDesktop: ubuntu:GNOME Date: Sat Nov 2 18:15:04 2019 InstallationDate: Installed on 2019-10-26 (6 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lpstat: device for EPSON_XP_960_Series: ecblp:/var/run/ecblp0 device for EPSON_XP_960_Series@EPSON8343C3.local: implicitclass://EPSON_XP_960_Series%40EPSON8343C3.local/ device for PDF: cups-pdf:/ MachineType: MSI MS-7693 Papersize: a4 PpdFiles: EPSON_XP_960_Series@EPSON8343C3.local: EPSON XP-960 Series, driverless, cups-filters 1.25.11 EPSON_XP_960_Series: Epson XP-960 Series - epson-inkjet-printer-escpr 1.7.4-1lsb3.2 (Seiko Epson Corporation LSB 3.2) PDF: Generic CUPS-PDF Printer (w/ options) ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=e79f586b-389c-4f6a-be00-4149d7e42235 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/24/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V25.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: 970A SLI Krait Edition (MS-7693) dmi.board.vendor: MSI dmi.board.version: 5.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 5.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV25.0:bd03/24/2015:svnMSI:pnMS-7693:pvr5.0:rvnMSI:rn970ASLIKraitEdition(MS-7693):rvr5.0:cvnMSI:ct3:cvr5.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7693 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 5.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1851063/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp