Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). If you were using software to scan something, what was the software?, was it an image? text? did you save it and try and print with the same software? or other software? The steps you followed were not provided. Thanks! ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1845729 Title: problem to print and to scan Status in xorg package in Ubuntu: Incomplete Bug description: ubuntu 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-64.73-generic 4.15.18 Uname: Linux 4.15.0-64-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Fri Sep 27 22:56:38 2019 DistUpgraded: 2019-09-25 11:35:24,956 DEBUG icon theme changed, re-reading DistroCodename: bionic DistroVariant: ubuntu GraphicsCard: Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company 82Q35 Express Integrated Graphics Controller [103c:2819] InstallationDate: Installed on 2019-09-24 (2 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-64-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: xorg UpgradeStatus: Upgraded to bionic on 2019-09-25 (2 days ago) dmi.bios.date: 02/26/2009 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 786F1 v01.28 dmi.board.name: 0AACh dmi.board.vendor: Hewlett-Packard dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr786F1v01.28:bd02/26/2009:svnHewlett-Packard:pn:pvr:rvnHewlett-Packard:rn0AACh:rvr:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53307F dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.2 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 xserver.bootTime: Wed Sep 25 10:33:44 2019 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 24852 vendor IVM xserver.version: 2:1.18.4-0ubuntu0.8 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1845729/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
