This bug was fixed in the package gtk+3.0 - 3.22.30-1ubuntu4
---------------
gtk+3.0 (3.22.30-1ubuntu4) bionic; urgency=medium
* debian/patches/print-dialog-check-cups-custom-options.patch:
- Print dialog: Check whether an unknown option setting is actually a
custom setting, patch from upstream (LP: #1763520, Upstream merge
request: #434, #717).
-- Till Kamppeter <till.kamppe...@gmail.com> Wed, 5 Jun 2019 15:46:01
+0200
** Changed in: gtk+3.0 (Ubuntu Bionic)
Status: Fix Committed => Fix Released
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gtk+3.0 in Ubuntu.
https://bugs.launchpad.net/bugs/1763520
Title:
after upgrade to bionic, printing fails without explanation / logs /
debuggability
Status in gtk+3.0 package in Ubuntu:
Fix Released
Status in gtk+3.0 source package in Bionic:
Fix Released
Status in gtk+3.0 source package in Cosmic:
Won't Fix
Bug description:
[Impact]
The problem occurs when the printer's driver package is updated and
with this the PPD is replaced and one of the default settings of the
queue is not available any more in the new PPD file. Then the setting
is prefixed with "Custom." and with this the jobs fail.
See comment #15 for more info.
[Test Case]
- Create a print queue with a PPD.
- evince an arbitrary PDF file
- Click the print icon
- In the print dialog choose the newly created queue and choose some uncommon
paper size (not custom). Click "Print".
- Check /var/log/cups/error_log, the page size gets correctly received.
- Close evince.
- Stop CUPS, edit the PPD file (in /etc/cups/ppd/) removing the paper size
you have selected for your job in the PageSize, PageRegion, PaperDimension, and
ImageableArea lines.
- Start CUPS.
- Open the same PDF file again with evince, click Print and then select
"Print" in the print dialog without changing anything.
- The job fails, in /var/log/cups/error_log you see that the page size is
prefixed with "Custom.".
With the fixed package installed the job will print.
[Regression Potential]
The change applies only to saved settings of the print dialog not
matching with any of the settings available in the PPD file. In rare
cases the fix could fail by mis-understanding the setting and this way
not being effective. For options which do not support setting custom
values (the vast majority) the patch should always prevent a job
failure though.
[Other Info]
Complete info about the bug and the fix in comment #15,
Original bug description:
I am unable to print to my network-attached printer after upgrade to
bionic. ps shows:
lp 26047 0.0 0.0 91668 5756 ? S 15:06 0:00 \_
HP-ENVY-4500-new 473 vorlon USCIS Form I-9 1 print-content-optimize=auto
print-rendering-intent=auto cupsPrintQuality=4 number-up=1 MediaType=Stationery
noCollate print-scaling=auto PageSize=Custom.Letter.SM ColorModel=RGB
Duplex=DuplexNoTumble job-uuid=urn:uuid:08c937ec-ccb6-3ff1-6ed4-212128e4257b
job-originating-host-name=localhost date-time-at-creation=
date-time-at-processing= time-at-creation=1523570792
time-at-processing=1523570792 print-quality=4
lp 26050 0.1 0.0 0 0 ? Z 15:06 0:00 | \_ [gs]
<defunct>
lp 26048 0.0 0.0 79908 3836 ? S 15:06 0:00 \_
HP-ENVY-4500-new 473 vorlon USCIS Form I-9 1 print-content-optimize=auto
print-rendering-intent=auto cupsPrintQuality=4 number-up=1 MediaType=Stationery
noCollate print-scaling=auto PageSize=Custom.Letter.SM ColorModel=RGB
Duplex=DuplexNoTumble job-uuid=urn:uuid:08c937ec-ccb6-3ff1-6ed4-212128e4257b
job-originating-host-name=localhost date-time-at-creation=
date-time-at-processing= time-at-creation=1523570792
time-at-processing=1523570792 print-quality=4
root 26049 0.0 0.0 84388 6192 ? S 15:06 0:00 \_
ipp://HP645106EA160E.local:631/ipp/print 473 vorlon USCIS Form I-9 1
print-content-optimize=auto print-rendering-intent=auto cupsPrintQuality=4
number-up=1 MediaType=Stationery noCollate print-scaling=auto
PageSize=Custom.Letter.SM ColorModel=RGB Duplex=DuplexNoTumble
job-uuid=urn:uuid:08c937ec-ccb6-3ff1-6ed4-212128e4257b
job-originating-host-name=localhost date-time-at-creation=
date-time-at-processing= time-at-creation=1523570792
time-at-processing=1523570792 print-quality=4
Note the un-reaped gs process.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
Uname: Linux 4.15.0-13-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.9-0ubuntu4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 12 15:07:49 2018
InstallationDate: Installed on 2010-09-24 (2757 days ago)
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64
(20100816.1)
MachineType: LENOVO 2306CTO
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-13-generic.efi.signed
root=/dev/mapper/hostname-root ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2018-03-21 (21 days ago)
dmi.bios.date: 10/25/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G2ET97WW (2.57 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2306CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvrG2ET97WW(2.57):bd10/25/2013:svnLENOVO:pn2306CTO:pvrThinkPadX230:rvnLENOVO:rn2306CTO:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad X230
dmi.product.name: 2306CTO
dmi.product.version: ThinkPad X230
dmi.sys.vendor: LENOVO
modified.conffile..etc.cups.cupsd.conf: [inaccessible: [Errno 13] Permission
denied: '/etc/cups/cupsd.conf']
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gtk+3.0/+bug/1763520/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
