Thank you for reporting this bug to Ubuntu. Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: alsa-driver (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1827854 Title: [Vostro 14-3468, Realtek ALC3246, Black Headphone Out, Front] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: There is no sound coming when i use earphones and the speakers are working okay , I have checked my earphones are also okay and working fine ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-18.19-generic 4.18.20 Uname: Linux 4.18.0-18-generic x86_64 ApportVersion: 2.20.10-0ubuntu13.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kaushal 2918 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon May 6 15:05:43 2019 InstallationDate: Installed on 2018-11-16 (170 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kaushal 2918 F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Vostro 14-3468, Realtek ALC3246, Black Headphone Out, Front] No sound at all UpgradeStatus: Upgraded to cosmic on 2019-04-20 (15 days ago) dmi.bios.date: 02/06/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.3.0 dmi.board.name: 0T1X3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.3.0:bd02/06/2018:svnDellInc.:pnVostro14-3468:pvr:rvnDellInc.:rn0T1X3V:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 14-3468 dmi.product.sku: 0792 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1827854/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp