Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Thanks! ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1831353 Title: can't browse pages Status in firefox package in Ubuntu: Incomplete Bug description: Rebooting doesn't help. Using: Firefox: 67.0 64 bit OS: 16.04.6 Xubuntu Kernel 4.4.0-148-generic(x86_64) Desktop XFCE 4 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 67.0+build2-0ubuntu0.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-148.174-generic 4.4.177 Uname: Linux 4.4.0-148-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-id', '/dev/snd/pcmC2D0c', '/dev/snd/controlC2', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/controlC1', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: BuildID: 20190517141553 Channel: Unavailable CurrentDesktop: XFCE Date: Sat Jun 1 16:26:11 2019 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2015-12-26 (1253 days ago) InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) IpRoute: default via 192.168.1.1 dev eth0 proto static metric 100 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.199 metric 100 Locales: extensions.sqlite corrupt or missing Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=67.0/20190517141553 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/27/2007 dmi.bios.vendor: Intel Corp. dmi.bios.version: CO96510J.86A.5869.2007.0327.0132 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: DQ965GF dmi.board.vendor: Intel Corporation dmi.board.version: AAD41676-305 dmi.chassis.type: 3 dmi.modalias: dmi:bvnIntelCorp.:bvrCO96510J.86A.5869.2007.0327.0132:bd03/27/2007:svn:pn:pvr:rvnIntelCorporation:rnDQ965GF:rvrAAD41676-305:cvn:ct3:cvr: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1831353/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

