Thank you for taking the time to report this bug and helping to make Ubuntu better.
How far did you get in troubleshooting sound? ie. did you attempt to follow https://help.ubuntu.com/community/SoundTroubleshootingProcedure or another wiki site? I believe a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu . You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org. I can see no crash info, no issues with detecting your hardware, and "No sound" isn't very helpful in knowing what you've attempted to do in order to get sound working. I'm going to mark this 'incomplete' and suggest you go to a support site; if you feel I'm in error, please provide more detail and change it to 'New" ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1830503 Title: [MS-7C02, Realtek ALC892, Red Line Out, Rear] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: No sound Motherboard MSI B450 Tomahawnk CPU APU AMD Ryzen 5 2400G-4 Core RX Vega. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: inanna 1251 F.... pulseaudio /dev/snd/controlC0: inanna 1251 F.... pulseaudio /dev/snd/pcmC0D3p: inanna 1251 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun May 26 00:08:58 2019 InstallationDate: Installed on 2019-05-22 (3 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: inanna 1251 F.... pulseaudio /dev/snd/controlC0: inanna 1251 F.... pulseaudio /dev/snd/pcmC0D3p: inanna 1251 F...m pulseaudio Symptom_Jack: Red Line Out, Rear Symptom_Type: No sound at all Title: [MS-7C02, Realtek ALC892, Red Line Out, Rear] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/19/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.40 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B450 TOMAHAWK (MS-7C02) dmi.board.vendor: Micro-Star International Co., Ltd dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Micro-Star International Co., Ltd dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.40:bd12/19/2018:svnMicro-StarInternationalCo.,Ltd:pnMS-7C02:pvr1.0:rvnMicro-StarInternationalCo.,Ltd:rnB450TOMAHAWK(MS-7C02):rvr1.0:cvnMicro-StarInternationalCo.,Ltd:ct3:cvr1.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7C02 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 1.0 dmi.sys.vendor: Micro-Star International Co., Ltd To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1830503/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
