Do you get the issue in the lock screen as well on only on the boot greeter?
Could you try adding another user to the system and see if it has the same bug? ** Changed in: gdm3 (Ubuntu) Importance: Undecided => High ** Changed in: gnome-shell (Ubuntu) Importance: Undecided => High ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1828116 Title: Password works uppercase and lowercase Status in gdm3 package in Ubuntu: Incomplete Status in gnome-shell package in Ubuntu: Incomplete Bug description: When I log in on the console, I can type my password either uppercase or lowercase. I can log in regardless. $ uname -a 4.15.0-48-generic #51-Ubuntu SMP Wed Apr 3 08:28:49 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Ubuntu 18.04 patched as of today. $ sudo cat /etc/shadow | grep $USER ...:$6$... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-02-06 (94 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) NonfreeKernelModules: nvidia_modeset nvidia Package: gdm3 3.28.3-0ubuntu18.04.4 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-48.51-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-48-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1828116/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp