This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1827440
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1827440
Title:
[X1 Carbon 6th, Realtek ALC285, Mic, Internal] Sound is distorted
Status in alsa-driver package in Ubuntu:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hopefully all the necessary info is in the extra stuff that
automatically got sent.
Basically, I didn't do anything fancy, but audio recorded with my
microphone (through Skype, and arecord in the Terminal) has tons of
static and the voice is distorted or saturated.
Booting this computer on Windows doesn't have issues, so that's why I
don't think it's the computer, I think it's the OS.
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-48.51-generic 4.15.18
Uname: Linux 4.15.0-48-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tyler 1499 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu May 2 19:04:55 2019
InstallationDate: Installed on 2019-01-09 (113 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Mic, Internal
Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH
successful
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [20KHS1TG00, Realtek ALC285, Mic, Internal] Sound is distorted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/19/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N23ET62W (1.37 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20KHS1TG00
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrN23ET62W(1.37):bd02/19/2019:svnLENOVO:pn20KHS1TG00:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHS1TG00:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 6th
dmi.product.name: 20KHS1TG00
dmi.product.version: ThinkPad X1 Carbon 6th
dmi.sys.vendor: LENOVO
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