Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete ** Summary changed: - Xorg freeze + Ubuntu froze: keyboard, mouse key and monitor all are not working -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1825673 Title: Ubuntu froze: keyboard, mouse key and monitor all are not working Status in Ubuntu: Incomplete Bug description: when ubuntu froze,keyboard,mouse key and monter all are not working ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-47.50-generic 4.15.18 Uname: Linux 4.15.0-47-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Apr 21 00:32:09 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Occurs more often under certain circumstances GpuHangStarted: Today GraphicsCard: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Atom Processor Z36xxx/Z37xxx Series Graphics & Display [103c:2213] InstallationDate: Installed on 2019-04-01 (19 days ago) InstallationMedia: Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05c8:036e Cheng Uei Precision Industry Co., Ltd (Foxlink) Webcam Bus 001 Device 004: ID 0bda:b001 Realtek Semiconductor Corp. Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Hewlett-Packard HP 15 Notebook PC ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-47-generic root=UUID=1dbcbc41-3811-4525-8a07-83de047700c3 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/19/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.23 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2213 dmi.board.vendor: Hewlett-Packard dmi.board.version: 57.35 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.23:bd09/19/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr096C110000405F00050660180:rvnHewlett-Packard:rn2213:rvr57.35:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP 15 Notebook PC dmi.product.version: 096C110000405F00050660180 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.95-1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1825673/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp