Public bug reported: I can hear songs okay with my speaker in laptop, but when i connect headphone in to 3.5mm jack in laptop I hear songs with crackling sound. I'm dual booting with windows. My headphones works fine in windows 10
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-17.18~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-17-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: devin 1493 F.... pulseaudio /dev/snd/controlC1: devin 1493 F.... pulseaudio /dev/snd/pcmC1D0c: devin 1493 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Apr 21 23:45:51 2019 InstallationDate: Installed on 2019-04-21 (0 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Right Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Digital clip or distortion, or "overdriven" sound Title: [X555LJ, Realtek ALC3236, Black Headphone Out, Right] Sound is distorted UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/06/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555LJ.602 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555LJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LJ.602:bd05/06/2016:svnASUSTeKCOMPUTERINC.:pnX555LJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X555LJ dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1825739 Title: [X555LJ, Realtek ALC3236, Black Headphone Out, Right] Sound is distorted Status in alsa-driver package in Ubuntu: New Bug description: I can hear songs okay with my speaker in laptop, but when i connect headphone in to 3.5mm jack in laptop I hear songs with crackling sound. I'm dual booting with windows. My headphones works fine in windows 10 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-17.18~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-17-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: devin 1493 F.... pulseaudio /dev/snd/controlC1: devin 1493 F.... pulseaudio /dev/snd/pcmC1D0c: devin 1493 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Apr 21 23:45:51 2019 InstallationDate: Installed on 2019-04-21 (0 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Right Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Digital clip or distortion, or "overdriven" sound Title: [X555LJ, Realtek ALC3236, Black Headphone Out, Right] Sound is distorted UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/06/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555LJ.602 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555LJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LJ.602:bd05/06/2016:svnASUSTeKCOMPUTERINC.:pnX555LJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X555LJ dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1825739/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp