Public bug reported:
Hi, I have been using Ubuntu 14.04 LTS for 6 years without problem and I
decided to renew my operating system to Ubuntu 18.04 LTS with fresh
install 5 months ago.
When I started to use ubuntu 18.04 LTS, I encountered some desktop
freezes randomly. While it was happening, I can heart that my laptop's
fan noise was incredibly increasing abnormally at that moment.
So I have decided to change my driver from X.org Server to Nvidia
(recommended). When I switch my driver from open source graphic driver
to proprietary graphic driver, I hoped that the problem might be solved.
But after a week, the problem occured again. After that in the same day
the same freezes occur continuosly as much as 3 or 4 times. I don't know
why it happens. The only thing I know is Ubuntu 14.04 LTS was using
Unity Desktop, and Ubuntu 18.04 LTS is using GNOME Desktop anymore.
I tried to alt + f2 and r command to refresh gnome desktop. Also ctrl +
alt + f3 for instance, and typing gnome-shell --replace & disown to
refresh gnome dektop. They sometimes works, but only if I notice early
that the freezes coming. If I miss that moment, the screen completely
freezes and neither cursor click nor keyboard input works
What should I do?
1) &
2)
My system info:
=================================================
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Ubuntu Software: 3.28.1
=================================================
3)
I shouldn't have had to restart my system again, again and again due to
desktop freezes. While it happens, session cannot be rescued. It damages
my personal / work data on the RAM at that moment. I mean I encountered
data loss a lot of times on the gedit or the web browser mostly, while
writing or doing something. I was expecting this issue was reported
someone in the internet since 5 months. Because of this, I didn't deal
with it. But I guess so this is not common issue. Because, there is no
patch for it. I am looking details of system update when it has come
each time, but no patch there until this now.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-47.50-generic 4.15.18
Uname: Linux 4.15.0-47-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.03.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:03:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.116 Sun Jan 27 07:21:36
PST 2019
GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04)
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 8 04:35:11 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
nvidia, 390.116, 4.15.0-46-generic, x86_64: installed
nvidia, 390.116, 4.15.0-47-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA
controller])
Subsystem: Dell UHD Graphics 620 [1028:0817]
Subsystem: Dell GM108M [GeForce MX130] [1028:0817]
InstallationDate: Installed on 2018-11-02 (156 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2b Intel Corp.
Bus 001 Device 003: ID 0c45:6717 Microdia
Bus 001 Device 002: ID 1038:1707 SteelSeries ApS
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 5590
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-47-generic
root=UUID=880beb69-81b9-441e-bd97-f469b15dab9f ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.0
dmi.board.name: 0RMKK4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnLatitude5590:pvr:rvnDellInc.:rn0RMKK4:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 5590
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic desktop freeze freezes gnome screen
third-party-packages ubuntu
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1823583
Title:
Xorg freeze ( also Nvidia freeze (tested) )
Status in xorg package in Ubuntu:
New
Bug description:
Hi, I have been using Ubuntu 14.04 LTS for 6 years without problem and
I decided to renew my operating system to Ubuntu 18.04 LTS with fresh
install 5 months ago.
When I started to use ubuntu 18.04 LTS, I encountered some desktop
freezes randomly. While it was happening, I can heart that my laptop's
fan noise was incredibly increasing abnormally at that moment.
So I have decided to change my driver from X.org Server to Nvidia
(recommended). When I switch my driver from open source graphic driver
to proprietary graphic driver, I hoped that the problem might be
solved. But after a week, the problem occured again. After that in the
same day the same freezes occur continuosly as much as 3 or 4 times. I
don't know why it happens. The only thing I know is Ubuntu 14.04 LTS
was using Unity Desktop, and Ubuntu 18.04 LTS is using GNOME Desktop
anymore.
I tried to alt + f2 and r command to refresh gnome desktop. Also ctrl
+ alt + f3 for instance, and typing gnome-shell --replace & disown to
refresh gnome dektop. They sometimes works, but only if I notice early
that the freezes coming. If I miss that moment, the screen completely
freezes and neither cursor click nor keyboard input works
What should I do?
1) &
2)
My system info:
=================================================
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Ubuntu Software: 3.28.1
=================================================
3)
I shouldn't have had to restart my system again, again and again due
to desktop freezes. While it happens, session cannot be rescued. It
damages my personal / work data on the RAM at that moment. I mean I
encountered data loss a lot of times on the gedit or the web browser
mostly, while writing or doing something. I was expecting this issue
was reported someone in the internet since 5 months. Because of this,
I didn't deal with it. But I guess so this is not common issue.
Because, there is no patch for it. I am looking details of system
update when it has come each time, but no patch there until this now.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-47.50-generic 4.15.18
Uname: Linux 4.15.0-47-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.03.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:03:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.116 Sun Jan 27 07:21:36
PST 2019
GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04)
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 8 04:35:11 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
nvidia, 390.116, 4.15.0-46-generic, x86_64: installed
nvidia, 390.116, 4.15.0-47-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA
controller])
Subsystem: Dell UHD Graphics 620 [1028:0817]
Subsystem: Dell GM108M [GeForce MX130] [1028:0817]
InstallationDate: Installed on 2018-11-02 (156 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2b Intel Corp.
Bus 001 Device 003: ID 0c45:6717 Microdia
Bus 001 Device 002: ID 1038:1707 SteelSeries ApS
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 5590
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-47-generic
root=UUID=880beb69-81b9-441e-bd97-f469b15dab9f ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.0
dmi.board.name: 0RMKK4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnLatitude5590:pvr:rvnDellInc.:rn0RMKK4:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 5590
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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