** Changed in: gdm3 (Ubuntu)
Status: Incomplete => New
** Summary changed:
- laptop keyboard & touchpad not working at gdm screen after boot
+ [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after
boot
** Also affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1822394
Title:
[Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm
screen after boot
Status in gdm3 package in Ubuntu:
New
Status in gnome-shell package in Ubuntu:
New
Bug description:
On a dell XPS 15 2-in-1 with the latest 1.4.0 bios, my touchpad and keyboard
are unresponsive at the gdm login screen. Keyboard works to unlock encrypted
harddrive before that though. If I plug in a USB keyboard or activate my
bluetooth mouse, I can use those to log in, and then after logging in the
laptop touchpad and keyboard work again. Logging out of the desktop results
in the laptop touchpad and keyboard working on the gdm screen. Did not see
this behavior before upgrading from 1.2.0 bios to 1.4.0 bios, but also had
not rebooted in a while, so not sure if bios or package upgrades triggered
this behavior.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gdm3 3.32.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1
Uname: Linux 5.0.0-8-generic x86_64
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
CurrentDesktop: GNOME
Date: Fri Mar 29 17:51:00 2019
InstallationDate: Installed on 2018-09-26 (184 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
SourcePackage: gdm3
UpgradeStatus: Upgraded to disco on 2019-03-11 (18 days ago)
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