Public bug reported: See same problem with previous kernel
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-16-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: hp 1633 F.... pulseaudio /dev/snd/controlC0: hp 1633 F.... pulseaudio CurrentDesktop: XFCE Date: Sat Mar 30 16:59:51 2019 InstallationDate: Installed on 2016-09-07 (933 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all ProcEnviron: LANGUAGE=it PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: Audio interno - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: hp 1633 F.... pulseaudio /dev/snd/controlC0: hp 1633 F.... pulseaudio Symptom_Jack: Green Line Out, Rear Symptom_Type: No sound at all Title: [To Be Filled By O.E.M., Realtek ALC662 rev1, Green Line Out, Rear] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.70 dmi.board.name: FM2A75M-DGS dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.70:bd12/01/2016:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A75M-DGS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-03-30T08:08:19.492099 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1822429 Title: [To Be Filled By O.E.M., Realtek ALC662 rev1, Green Line Out, Rear] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: See same problem with previous kernel ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-16-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: hp 1633 F.... pulseaudio /dev/snd/controlC0: hp 1633 F.... pulseaudio CurrentDesktop: XFCE Date: Sat Mar 30 16:59:51 2019 InstallationDate: Installed on 2016-09-07 (933 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all ProcEnviron: LANGUAGE=it PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: Audio interno - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: hp 1633 F.... pulseaudio /dev/snd/controlC0: hp 1633 F.... pulseaudio Symptom_Jack: Green Line Out, Rear Symptom_Type: No sound at all Title: [To Be Filled By O.E.M., Realtek ALC662 rev1, Green Line Out, Rear] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.70 dmi.board.name: FM2A75M-DGS dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.70:bd12/01/2016:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A75M-DGS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-03-30T08:08:19.492099 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1822429/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp