Please also run this command:
alsa-info
and when it finishes send us the file it created from /tmp
** Changed in: pulseaudio (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1814554
Title:
son
Status in pulseaudio package in Ubuntu:
Incomplete
Bug description:
le son ne fonctionne pas je ne peux pas écouter une vidéo ou un live
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3.1
ProcVersionSignature: Ubuntu 4.13.0-1028.31-oem 4.13.16
Uname: Linux 4.13.0-1028-oem x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon Feb 4 16:48:16 2019
DistUpgraded: Fresh install
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-osp1-20171027-1
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0885]
InstallationDate: Installed on 2019-01-21 (14 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
20171027-10:57
MachineType: Dell Inc. G3 3579
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-1028-oem.efi.signed
root=UUID=20a56de0-6162-4a7f-b0ba-a98f17fcec10 ro acpi_osi=Linux-Dell-Video
quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/01/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.name: 00FK8Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.1:bd11/01/2018:svnDellInc.:pnG33579:pvr:rvnDellInc.:rn00FK8Y:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G3 3579
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
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