You say "there is no voice in headphone". Does that mean only the microphone stopped working? Can you still hear sound in the headphones?
** Summary changed: - [Vostro 15-3568, Realtek ALC3246, Black Headphone Out, Front] No sound at all + [Vostro 15-3568, Realtek ALC3246, Black Headphone Out, Front] There is no voice in headphone -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1813020 Title: [Vostro 15-3568, Realtek ALC3246, Black Headphone Out, Front] There is no voice in headphone Status in alsa-driver package in Ubuntu: Incomplete Bug description: Suddenly my headphone stopped working. It is being detected when I plugged in. But there is no voice in headphone. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-46.67-generic 4.4.24 Uname: Linux 4.4.0-46-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: parag 1944 F.... pulseaudio CurrentDesktop: Unity Date: Wed Jan 23 19:15:32 2019 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2018-07-29 (177 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: parag 1944 F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Vostro 15-3568, Realtek ALC3246, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/13/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.0.4 dmi.board.name: 05HRPP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.0.4:bd11/13/2017:svnDellInc.:pnVostro15-3568:pvr:rvnDellInc.:rn05HRPP:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Vostro 15-3568 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-01-22T23:58:18.387600 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1813020/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
