Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1797055
Title:
Working printer stops after upgrade to 18.04
Status in cups package in Ubuntu:
Confirmed
Bug description:
After an upgrade from 16.04 to 18.04 my printer stopped working. The
printer is an Epson E360-dn. After printing a test page the I get the
message Printing followed by Printing Stopped with the Printer's state
message saying "Filter Failed". The printer is network attached.
This printer works fine from a Windows PC on the network and also
works if I boot from an 18.04 live usb. It seems something broke or
was carried forward in the upgrade process.
I have posted to https://askubuntu.com/questions/1081885/printer-
stopped-working-after-upgrade-16-04-to-18-04 with no help forthcoming.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
Date: Wed Oct 10 17:43:18 2018
InstallationDate: Installed on 2016-03-18 (935 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lpstat: device for Lexmark_Lexmark_International_Lexmark_E360dn:
dnssd://Lexmark%20E360dn._ipp._tcp.local/?uuid=6bd76abb-9aa9-41ee-b582-12e3fecf735f
Papersize: a4
PpdFiles: Lexmark_Lexmark_International_Lexmark_E360dn: Lexmark E360dn
ProcEnviron:
LANGUAGE=en_AU:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic
root=UUID=bcf0b349-99b2-425e-81da-0a9ca8ae1890 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2018-10-02 (7 days ago)
dmi.bios.date: 01/03/2018
dmi.bios.vendor: Intel Corp.
dmi.bios.version: SYSKLi35.86A.0065.2018.0103.1000
dmi.board.asset.tag: �]/�
dmi.board.name: NUC6i5SYB
dmi.board.vendor: Intel corporation
dmi.board.version: H81131-502
dmi.chassis.type: 3
dmi.modalias:
dmi:bvnIntelCorp.:bvrSYSKLi35.86A.0065.2018.0103.1000:bd01/03/2018:svn:pn:pvr:rvnIntelcorporation:rnNUC6i5SYB:rvrH81131-502:cvn:ct3:cvr:
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