Also affected Asus VivoBook R542UF ``` Machine: Type: Laptop System: ASUSTeK product: VivoBook 15_ASUS Laptop X542UF v: 1.0 serial: <filter> Mobo: ASUSTeK model: X542UF v: 1.0 serial: <filter> UEFI: American Megatrends v: X542UF.303 date: 03/15/2018 Audio: Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel v: kernel bus ID: 00:1f.3 Sound Server: ALSA Kernel: 4.19 ``` ``` aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 ``` Dmesg parts ``` [ 12.342528] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC294: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [ 12.342531] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 12.342533] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [ 12.342535] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0 [ 12.342536] snd_hda_codec_realtek hdaudioC0D0: inputs: [ 12.342538] snd_hda_codec_realtek hdaudioC0D0: Mic=0x1b ``` ``` [ 12.634171] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input18 [ 12.634389] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input19 [ 12.634563] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input20 [ 12.634737] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input21 [ 12.634905] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input22 [ 12.635045] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input23 ```
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 2988 F.... pulseaudio pmichalski 7964 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
