GF, As far as I can tell the problem is now gone. There is definitely no problem using the HP driver which names the printer as somethng-Officejet-Pro_8500-A910. The other one (which names it as Officejet_Pro_8500_A910_174835_ and I think is the new generic printer) doesn't print as close to the margins but does not seem to move the image down 3/32 which used to be the problem.
Thanks for keeping track. Keith On Wed, Oct 10, 2018 at 12:30 AM Launchpad Bug Tracker < 1069...@bugs.launchpad.net> wrote: > [Expired for cups (Ubuntu) because there has been no activity for 60 > days.] > > ** Changed in: cups (Ubuntu) > Status: Incomplete => Expired > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1069959 > > Title: > HP 8500 skips printing about 3/32 inch of top of document > > Status in cups package in Ubuntu: > Expired > > Bug description: > The top few pixels of anything printed from Evolution, Firefox, > LibreOffice applications, Shotwell, and probably others are missing on > the printout with HP 8500A on wifi. The problem does not occur with > "lpr". Note that this is the logical top but could be any of the four > sides of the paper. > > ProblemType: Bug > DistroRelease: Ubuntu 12.10 > Package: cups 1.6.1-0ubuntu11 > ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 > Uname: Linux 3.5.0-17-generic i686 > NonfreeKernelModules: wl > ApportVersion: 2.6.1-0ubuntu3 > Architecture: i386 > CupsErrorLog: > W [22/Oct/2012:08:43:35 -0400] CreateProfile failed: > org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-8500-Gray..' > already exists > W [22/Oct/2012:08:43:35 -0400] CreateProfile failed: > org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-8500-RGB..' > already exists > W [22/Oct/2012:08:43:35 -0400] CreateDevice failed: > org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HP-8500' already > exists > Date: Mon Oct 22 14:40:33 2012 > InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release > i386 (20101007) > KernLog: > > Lpstat: device for HP-8500: hp:/net/Officejet_Pro_8500_A910?zc=HPOccam > MachineType: Hewlett-Packard HP Mini 110-1100 > Papersize: letter > PpdFiles: HP-8500: HP Officejet Pro 8500 a910, hpcups 3.12.6 > ProcEnviron: > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=en_US.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic > root=UUID=a22204da-1373-4d36-878a-46dd58edb287 ro quiet nosplash > resume=UUID=34000a46-658f-4470-89ac-463117af72af > SourcePackage: cups > UpgradeStatus: Upgraded to quantal on 2012-10-20 (1 days ago) > dmi.bios.date: 08/27/2009 > dmi.bios.vendor: Hewlett-Packard > dmi.bios.version: 308F0 Ver. F.15 > dmi.board.name: 308F > dmi.board.vendor: Hewlett-Packard > dmi.board.version: KBC Version 02.10 > dmi.chassis.asset.tag: CNU9371TT7 > dmi.chassis.type: 10 > dmi.chassis.vendor: Inventec > dmi.modalias: > dmi:bvnHewlett-Packard:bvr308F0Ver.F.15:bd08/27/2009:svnHewlett-Packard:pnHPMini110-1100:pvr0395110000001B00000300000:rvnHewlett-Packard:rn308F:rvrKBCVersion02.10:cvnInventec:ct10:cvr: > dmi.product.name: HP Mini 110-1100 > dmi.product.version: 0395110000001B00000300000 > dmi.sys.vendor: Hewlett-Packard > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1069959/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1069959 Title: HP 8500 skips printing about 3/32 inch of top of document Status in cups package in Ubuntu: Expired Bug description: The top few pixels of anything printed from Evolution, Firefox, LibreOffice applications, Shotwell, and probably others are missing on the printout with HP 8500A on wifi. The problem does not occur with "lpr". Note that this is the logical top but could be any of the four sides of the paper. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu3 Architecture: i386 CupsErrorLog: W [22/Oct/2012:08:43:35 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-8500-Gray..' already exists W [22/Oct/2012:08:43:35 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-8500-RGB..' already exists W [22/Oct/2012:08:43:35 -0400] CreateDevice failed: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HP-8500' already exists Date: Mon Oct 22 14:40:33 2012 InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007) KernLog: Lpstat: device for HP-8500: hp:/net/Officejet_Pro_8500_A910?zc=HPOccam MachineType: Hewlett-Packard HP Mini 110-1100 Papersize: letter PpdFiles: HP-8500: HP Officejet Pro 8500 a910, hpcups 3.12.6 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=a22204da-1373-4d36-878a-46dd58edb287 ro quiet nosplash resume=UUID=34000a46-658f-4470-89ac-463117af72af SourcePackage: cups UpgradeStatus: Upgraded to quantal on 2012-10-20 (1 days ago) dmi.bios.date: 08/27/2009 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 308F0 Ver. F.15 dmi.board.name: 308F dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 02.10 dmi.chassis.asset.tag: CNU9371TT7 dmi.chassis.type: 10 dmi.chassis.vendor: Inventec dmi.modalias: dmi:bvnHewlett-Packard:bvr308F0Ver.F.15:bd08/27/2009:svnHewlett-Packard:pnHPMini110-1100:pvr0395110000001B00000300000:rvnHewlett-Packard:rn308F:rvrKBCVersion02.10:cvnInventec:ct10:cvr: dmi.product.name: HP Mini 110-1100 dmi.product.version: 0395110000001B00000300000 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1069959/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
