Public bug reported:
Frequent crashes when I;
* unlock the screen
* resume from suspend
Usually, I see the login page, I put my password and then it's 50:50
chance that it will crash. If it crashes, there's a brief flash in
screen and then it goes black. I cannot fire up tty with ctrl+alt+[1-7].
I had to reboot in that case (I use SysRq Magic+R,E,I,S,U,B)
If it does not crash, then I can login to system, I can see the desktop
but it stays unresponsive for 10-30 seconds and then gnome-shell
restarts, and then I can start using the windows/programs.
Not sure if this is Xorg or gnome-shell or gdm3 problem.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.87 Tue Aug 21 12:33:05
PDT 2018
GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04)
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Wed Oct 10 16:31:15 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
nvidia, 390.87, 4.15.0-34-generic, x86_64: installed
nvidia, 390.87, 4.15.0-36-generic, x86_64: installed
virtualbox, 5.2.10, 4.15.0-34-generic, x86_64: installed
virtualbox, 5.2.10, 4.15.0-36-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller
[8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics
Controller [1043:11cd]
Subsystem: ASUSTeK Computer Inc. GK107M [GeForce GT 750M] [1043:11cd]
InstallationDate: Installed on 2018-06-01 (131 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: ASUSTeK COMPUTER INC. N550JV
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic
root=UUID=d62c0813-bece-408d-8a4c-773ce7fbe368 ro quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JV.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN550JV.208:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: N
dmi.product.name: N550JV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic freeze possible-manual-nvidia-install ubuntu
** Summary changed:
- Xorg freeze
+ Xorg crashes
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https://bugs.launchpad.net/bugs/1797124
Title:
Xorg crashes
Status in xorg package in Ubuntu:
New
Bug description:
Frequent crashes when I;
* unlock the screen
* resume from suspend
Usually, I see the login page, I put my password and then it's 50:50
chance that it will crash. If it crashes, there's a brief flash in
screen and then it goes black. I cannot fire up tty with
ctrl+alt+[1-7]. I had to reboot in that case (I use SysRq
Magic+R,E,I,S,U,B)
If it does not crash, then I can login to system, I can see the
desktop but it stays unresponsive for 10-30 seconds and then gnome-
shell restarts, and then I can start using the windows/programs.
Not sure if this is Xorg or gnome-shell or gdm3 problem.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.87 Tue Aug 21 12:33:05
PDT 2018
GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04)
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Wed Oct 10 16:31:15 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
nvidia, 390.87, 4.15.0-34-generic, x86_64: installed
nvidia, 390.87, 4.15.0-36-generic, x86_64: installed
virtualbox, 5.2.10, 4.15.0-34-generic, x86_64: installed
virtualbox, 5.2.10, 4.15.0-36-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller
[8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated
Graphics Controller [1043:11cd]
Subsystem: ASUSTeK Computer Inc. GK107M [GeForce GT 750M] [1043:11cd]
InstallationDate: Installed on 2018-06-01 (131 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: ASUSTeK COMPUTER INC. N550JV
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic
root=UUID=d62c0813-bece-408d-8a4c-773ce7fbe368 ro quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JV.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN550JV.208:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: N
dmi.product.name: N550JV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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