Hello Philip,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2010 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 505460
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
       Status: New => Incomplete

** Changed in: hplip (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/505460

Title:
  systray.py crashed with SIGSEGV in XFreeColormap()

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete
Status in qt4-x11 package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: hplip

  I don't remember it crashing, maybe it crashed on shutdown.

  ProblemType: Crash
  Architecture: i386
  CupsErrorLog:
   E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.fontconfig" - Is a directory
   E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  Date: Sun Jan 10 13:08:47 2010
  DistroRelease: Ubuntu 10.04
  ExecutablePath: /usr/share/hplip/systray.py
  InterpreterPath: /usr/bin/python2.6
  Lpstat:
   device for Officejet_7300: hp:/net/Officejet_7300_series?ip=192.168.1.51
   device for Officejet_7300_fax: 
hpfax:/net/Officejet_7300_series?ip=192.168.1.51
  MachineType: ASUSTeK Computer INC. 1000H
  Package: hplip-data 3.9.12-2ubuntu3
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   Officejet_7300_fax: HP Fax hpijs
   Officejet_7300: HP Officejet 7300 Series, hpcups 3.9.12
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-10-generic 
root=UUID=f2364b6a-ed8d-421f-ba05-2387ef7371fd ro 
crashkernel=384M-2G:64M,2G-:128M
  ProcCmdline: python /usr/bin/hp-systray
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-10.14-generic
  SegvAnalysis:
   Segfault happened at: 0x3a44ff0 <XFreeColormap+32>:  mov    0x4d0(%esi),%eax
   PC (0x03a44ff0) ok
   source "0x4d0(%esi)" (0x000004d0) not located in a known VMA region (needed 
readable region)!
   destination "%eax" ok
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: hplip
  StacktraceTop:
   XFreeColormap () from /usr/lib/libX11.so.6
   ~QSystemTrayIconSys (this=0x0, 
   QSystemTrayIconPrivate::remove_sys (this=0x9d25f08)
   ~QSystemTrayIcon (this=0x9d1d608, 
   ?? () from /usr/lib/pymodules/python2.6/PyQt4/QtGui.so
  Tags: lucid
  Title: systray.py crashed with SIGSEGV in XFreeColormap()
  Uname: Linux 2.6.32-10-generic i686
  UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare
  dmi.bios.date: 12/30/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1305
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1000H
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTek Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1305:bd12/30/2008:svnASUSTeKComputerINC.:pn1000H:pvrx.x:rvnASUSTeKComputerINC.:rn1000H:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1000H
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

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