Hello Philip, Thank you for submitting this bug and reporting a problem with the hplip package. You made this bug report in 2010 and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 505460 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip Status: New => Incomplete ** Changed in: hplip (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/505460 Title: systray.py crashed with SIGSEGV in XFreeColormap() Status in HPLIP: Incomplete Status in hplip package in Ubuntu: Incomplete Status in qt4-x11 package in Ubuntu: Invalid Bug description: Binary package hint: hplip I don't remember it crashing, maybe it crashed on shutdown. ProblemType: Crash Architecture: i386 CupsErrorLog: E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file "/var/spool/cups/tmp/.fontconfig" - Is a directory E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory Date: Sun Jan 10 13:08:47 2010 DistroRelease: Ubuntu 10.04 ExecutablePath: /usr/share/hplip/systray.py InterpreterPath: /usr/bin/python2.6 Lpstat: device for Officejet_7300: hp:/net/Officejet_7300_series?ip=192.168.1.51 device for Officejet_7300_fax: hpfax:/net/Officejet_7300_series?ip=192.168.1.51 MachineType: ASUSTeK Computer INC. 1000H Package: hplip-data 3.9.12-2ubuntu3 PackageArchitecture: all Papersize: a4 PpdFiles: Officejet_7300_fax: HP Fax hpijs Officejet_7300: HP Officejet 7300 Series, hpcups 3.9.12 ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-10-generic root=UUID=f2364b6a-ed8d-421f-ba05-2387ef7371fd ro crashkernel=384M-2G:64M,2G-:128M ProcCmdline: python /usr/bin/hp-systray ProcEnviron: LANGUAGE=en_US.UTF-8 LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.32-10.14-generic SegvAnalysis: Segfault happened at: 0x3a44ff0 <XFreeColormap+32>: mov 0x4d0(%esi),%eax PC (0x03a44ff0) ok source "0x4d0(%esi)" (0x000004d0) not located in a known VMA region (needed readable region)! destination "%eax" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: hplip StacktraceTop: XFreeColormap () from /usr/lib/libX11.so.6 ~QSystemTrayIconSys (this=0x0, QSystemTrayIconPrivate::remove_sys (this=0x9d25f08) ~QSystemTrayIcon (this=0x9d1d608, ?? () from /usr/lib/pymodules/python2.6/PyQt4/QtGui.so Tags: lucid Title: systray.py crashed with SIGSEGV in XFreeColormap() Uname: Linux 2.6.32-10-generic i686 UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare dmi.bios.date: 12/30/2008 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1305 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: 1000H dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: x.xx dmi.chassis.asset.tag: 0x00000000 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTek Computer INC. dmi.chassis.version: x.x dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1305:bd12/30/2008:svnASUSTeKComputerINC.:pn1000H:pvrx.x:rvnASUSTeKComputerINC.:rn1000H:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x: dmi.product.name: 1000H dmi.product.version: x.x dmi.sys.vendor: ASUSTeK Computer INC. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/505460/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp