Hello Fernando,
Thank you for submitting this bug and reporting a problem with the hplip
package. You made this bug report in 2009 and Ubuntu and hplip have been
updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 434430
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: Confirmed => Incomplete
** Changed in: hplip (Ubuntu)
Assignee: HP Linux Imaging and Printing (hplip) => (unassigned)
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https://bugs.launchpad.net/bugs/434430
Title:
HP all_in_one scanner doesnt work out of the box
Status in hplip package in Ubuntu:
Incomplete
Bug description:
Binary package hint: hplip
I've installed ubuntu and it recognized my HP all-in-one Hp-380f. But
it only worked as printer, when I tryed to use d]the scanner it
presented me with a screen box sayng:
Device: //xpto//qwerty/.... is locked.
Error of I/O.
. So I've downloaded and installed the lattest drivers from HPLIP
site for my printer/scanner and installed them, and then, the second
printer(in the printer box) AND the sccaner worked perferct.
You guys should check why this behavior with ubuntu hplip packages....
thx.
ProblemType: Bug
Architecture: i386
Dependencies:
DistroRelease: Ubuntu 9.04
Lpstat:
dispositivo para Deskjet-F300-series:
hp:/usb/Deskjet_F300_series?serial=BR6CRG101B04KH
dispositivo para Deskjet_F300:
hp:/usb/Deskjet_F300_series?serial=BR6CRG101B04KH
MachineType:
Package: hplip None
Papersize: a4
PpdFiles:
Deskjet_F300: HP Deskjet f300 Series, hpcups 3.9.8
Deskjet-F300-series: HP Deskjet f300 Series hpijs, 3.9.2
ProcCmdLine: root=UUID=5f5c1089-1afa-4734-8c76-a0640f8aaa11 ro locale=pt_BR
quiet splash
ProcEnviron:
LANG=pt_BR.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.28-15.49-generic
SourcePackage: hplip
UnreportableReason: Este não é um pacotes Ubuntu genuíno
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