Hello Shemgp, Thank you for submitting this bug and reporting a problem with the system-config-printer package. You made this bug report in 2015 and Ubuntu and the system-config-printer package have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1539914 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: system-config-printer (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1539914 Title: system-config-printer-gnome depends on old version of packagekit Status in system-config-printer package in Ubuntu: Incomplete Bug description: I tried to print and the printer had an error, I wanted to check out if the printer driver was working and the UI was not there. Turns out system-config-printer-gnome was not installed and installing it removes gnome-software. I think it's because system-config-printer- gnome depends on packagekit 0.8.17 instead of the 1.0.11 which gnome- software requires. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: system-config-printer-gnome (not installed) ProcVersionSignature: Ubuntu 4.4.0-1.15-generic 4.4.0 Uname: Linux 4.4.0-1-generic x86_64 ApportVersion: 2.19.4-0ubuntu2 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Sat Jan 30 22:09:48 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2015-09-28 (123 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) Lpstat: device for HP-LaserJet-4200: hp:/net/hp_LaserJet_4200?ip=172.32.0.84 device for MFC-J6510DW: usb://Brother/MFC-J6510DW?serial=BROH3F136038 device for MFCJ6510DW-WIFI: dnssd://Brother%20MFC-J6510DW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-30055c0bd209 MachineType: LENOVO 34361A0 Papersize: letter PpdFiles: HP-LaserJet-4200: HP LaserJet 4200 Series Postscript (recommended) MFC-J6510DW: Brother MFC-J6510DW CUPS MFCJ6510DW-WIFI: Brother MFC-J6510DW CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-1-generic.efi.signed root=UUID=da81a856-84d5-4ca7-8c0a-4f20006730bc ro quiet splash vt.handoff=7 SourcePackage: system-config-printer UpgradeStatus: Upgraded to xenial on 2016-01-06 (23 days ago) dmi.bios.date: 09/24/2015 dmi.bios.vendor: LENOVO dmi.bios.version: GCETA3WW (2.63 ) dmi.board.asset.tag: Not Available dmi.board.name: 34361A0 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGCETA3WW(2.63):bd09/24/2015:svnLENOVO:pn34361A0:pvrThinkPadX230Tablet:rvnLENOVO:rn34361A0:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 34361A0 dmi.product.version: ThinkPad X230 Tablet dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1539914/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp