Hello Andrew,
Thank you for submitting this bug and reporting a problem with the
system-config-printer package. You made this bug report in 2015 and Ubuntu and
the system-config-printer package have been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 1492602
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1492602
Title:
package python-cupshelpers 1.4.3+20140219-0ubuntu2.1 failed to
install/upgrade: subprocess new pre-removal script returned error exit
status 126
Status in system-config-printer package in Ubuntu:
Incomplete
Bug description:
update failed
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: python-cupshelpers 1.4.3+20140219-0ubuntu2.1
Uname: Linux 3.14.32-xxxx-std-ipv6-64 x86_64
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
CupsErrorLog:
W [05/Sep/2015:07:38:47 +0200] CreateProfile failed:
org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager
was not provided by any .service files
W [05/Sep/2015:07:38:47 +0200] CreateProfile failed:
org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager
was not provided by any .service files
W [05/Sep/2015:07:38:47 +0200] CreateDevice failed:
org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager
was not provided by any .service files
E [05/Sep/2015:07:38:47 +0200] Unable to bind socket for address
[v1.::1]:631 - Address already in use.
E [05/Sep/2015:07:38:47 +0200] Unable to bind socket for address
127.0.0.1:631 - Address already in use.
Date: Sat Sep 5 17:37:32 2015
DuplicateSignature:
package:python-cupshelpers:1.4.3+20140219-0ubuntu2.1:subprocess new pre-removal
script returned error exit status 126
ErrorMessage: subprocess new pre-removal script returned error exit status 126
Lpstat: device for Generic-CUPS-X2Go-Printer: cups-x2go:/
Lsusb:
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
PackageArchitecture: all
Papersize: a4
PpdFiles: Generic-CUPS-X2Go-Printer: Generic CUPS-X2Go Printer
ProcKernelCmdLine: BOOT_IMAGE=/boot/bzImage-3.14.32-xxxx-std-ipv6-64
root=/dev/sda2 ro quiet splash nomdmonddf nomdmonisw
ProcModules: Error: command ['sort', '/proc/modules'] failed with exit code
2: sort: cannot read: /proc/modules: No such file or directory
RelatedPackageVersions:
dpkg 1.17.5ubuntu5.4
apt 1.0.1ubuntu2.10
SourcePackage: system-config-printer
Title: package python-cupshelpers 1.4.3+20140219-0ubuntu2.1 failed to
install/upgrade: subprocess new pre-removal script returned error exit status
126
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/03/2013
dmi.bios.vendor: Intel Corp.
dmi.bios.version: AGH6120H.86A.0022.2013.0703.1733
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH61AGL
dmi.board.vendor: Intel Corporation
dmi.board.version: G71256-202
dmi.chassis.type: 3
dmi.modalias:
dmi:bvnIntelCorp.:bvrAGH6120H.86A.0022.2013.0703.1733:bd07/03/2013:svn:pnDH61AGL:pvr:rvnIntelCorporation:rnDH61AGL:rvrG71256-202:cvn:ct3:cvr:
dmi.product.name: DH61AGL
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