Hello Bruce,
Thank you for submitting this bug and reporting a problem with the
system-config-printer package. You made this bug report in 2013 and Ubuntu and
the system-config-printer package have been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 1382889
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1382889
Title:
System keeps trashing my Brother MFG-7820 printer configuation
Status in system-config-printer package in Ubuntu:
Incomplete
Bug description:
The default Brother MFG-7820 driver is broken. I had to install the
correct driver to get it to work *at all*. You have to install the
one that says "for cups".
I have this ~/installationfiles/READ.ME file:
After downloading the Brother MFG 7820N CUPS driver (apt-get-installs
in this directory; see http://ubuntuguide.org/wiki/MFC-7820N) need to
set up the printer to use it. Set to:
ipp://192.168.0.150
Under Change Driver, select printer from database then Brother
Under driver Select MFG7820N for CUPS
Use the new PPD (Postscript Printer Description) as is
Modify the printers configuration file
sudo stop cups
sudo emacs --no-splash /etc/cups/printers.conf
# comment out the stupid authorization line
sudo start cups
Okay, fine, that fixes the problem. But then why do I have to
reconfigure this over and over again? And why doesn't somebody delete
the broken cups driver and replace it with the one that works? Ubuntu
seems to come with "cups" out of the box so shouldn't the CUPS driver
be the default? And why does it keep setting my printer to a location
called "mightyMini" which is not the correct IP address? I really
would like to be able to just turn my system on and use my printer.
Thanks for any help with this!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2.2
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CupsErrorLog:
CurrentDesktop: Unity
Date: Sat Oct 18 21:45:17 2014
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2014-08-24 (56 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Brother-MFC-7820N:
ipps://MightyMini.local:631/printers/Brother_MFC_7820N
MachineType: System manufacturer P5K-VM
PackageArchitecture: all
Papersize: letter
PpdFiles: Brother-MFC-7820N: Brother MFC7820N for CUPS
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic
root=UUID=e038b44a-29a1-4d5d-bf18-9df7f324e92f ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/25/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0304
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5K-VM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0304:bd05/25/2007:svnSystemmanufacturer:pnP5K-VM:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5K-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5K-VM
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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