*** This bug is a duplicate of bug 1795774 *** https://bugs.launchpad.net/bugs/1795774
** This bug has been marked a duplicate of private bug 1795693 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1795089 Title: Gnome-shell crashes if dual monitor connected Status in gnome-shell package in Ubuntu: Incomplete Bug description: THis contains a fresh install of Ubuntu 18.10 to verify the solution at bug 1727356, for Intel-graphic-cards, which do not support OpenGL 2.1 or higher. This solution works. A fresh install does not contain any monitors.xml file, to describe the dual monitor-configuration. I try to connect an internal laptop-monitor LVDS1 with maximal density 1280 x 800 and an external monitor VGA1 with density 1280 x 1024. Display-manager gdm3 by default configures the external monitor at the right side of the laptop-monitor. This results into a logical screen of 2560 x 1024. THe graphics card only supports a maximal width and height of 2048. Therefore textures, that are too large, are splitted into multiple slices, that fit. Unfortunately this is not always done, causing textures of size 2560 x 1024 not being allocated and crashing. A quick and dirty hardcoded solution limiting the width to 2048 eliminates the crashes: At cogl/cogl/cogl-texture-2d-sliced.c module setup_spans: /* Negative number means no slicing forced by the user */ if (max_waste <= -1) { CoglSpan span; if (max_width > 2048) max_width = 2048; At cogl/cogl/driver/gl/cogl-texture-2d-gl.c routine allocate_from_bitmap: internal_format = _cogl_texture_determine_internal_format (tex, cogl_bitmap_get_format (bmp)); if (width > 2048) width = 2048; In fact the external monitor is physically positioned above the laptop-monitor and this is the configuration we want. This results into a logical screen of 1280 x 1824 within the limits of the graphics card. To get this configuration the file monitors.xml was copied to $HOME/.config and to /var/lib/gdm3/.config (to configure login screen). By default Ubuntu 18.10 uses gdm3 with wayland at the login-screen and gdm3 without wayland after login. Display-manager gdm3 with wayland ignores this monitors.xml file. To make the file also usable for wayland the <configuration> must be copied with <connector>VGA-1</connector> i.s.o. <connector>VGA1</connector> and <connector>LVDS-1</connector> i.s.o. <connector>LVDS1</connector> . Curious!@#$#. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: evince 3.30.0-2 ProcVersionSignature: Ubuntu 4.18.0-7.8-generic 4.18.5 Uname: Linux 4.18.0-7-generic i686 ApportVersion: 2.20.10-0ubuntu11 Architecture: i386 CurrentDesktop: ubuntu:GNOME Date: Sat Sep 29 01:41:55 2018 ProcEnviron: LANGUAGE=en_US:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: evince UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1795089/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp