Hello Riso, Thank you for submitting this bug and reporting a problem with the system-config-printer package. You made this bug report in 2012 and Ubuntu and the system-config-printer package have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 991678 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: system-config-printer (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/991678 Title: system-config-printer.py crashed with ImportError in __main__: /usr/lib/i386-linux-gnu/libcups.so.2: impossibile leggere il file di dati: Errore di input/output Status in system-config-printer package in Ubuntu: Incomplete Bug description: Cercando di installare una stampante doop aver avuto accesso al sistema direttamente dal cd senza aver installato Ubuntu versione 11.10 remix italiano. ProblemType: Crash DistroRelease: Ubuntu 11.10 Package: system-config-printer-gnome 1.3.6+20110831-0ubuntu9 ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4 Uname: Linux 3.0.0-12-generic i686 ApportVersion: 1.23-0ubuntu3 Architecture: i386 CasperVersion: 1.287 Date: Mon Apr 30 04:59:43 2012 ExecutablePath: /usr/share/system-config-printer/system-config-printer.py InterpreterPath: /usr/bin/python2.7 LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 127: lpstat: error while loading shared libraries: /usr/lib/i386-linux-gnu/libcups.so.2: cannot read file data: Input/output error MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. PackageArchitecture: all Papersize: a4 ProcCmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py ProcEnviron: PATH=(custom, no user) LANG=it_IT.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- debian-installer/language=it keyboard-configuration/layoutcode?=it maybe-ubiquity PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py'] SourcePackage: system-config-printer Title: system-config-printer.py crashed with ImportError in __main__: /usr/lib/i386-linux-gnu/libcups.so.2: impossibile leggere il file di dati: Errore di input/output Traceback: Traceback (most recent call last): File "/usr/share/system-config-printer/system-config-printer.py", line 55, in <module> import cups ImportError: /usr/lib/i386-linux-gnu/libcups.so.2: impossibile leggere il file di dati: Errore di input/output UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 02/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P3.30 dmi.board.name: AM2NF3-VSTA dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.30:bd02/22/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAM2NF3-VSTA:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/991678/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp