Hello Stefan,
Thank you for submitting this bug and reporting a problem with hplip. You made
this bug report some time ago and Ubuntu and hplip have been updated since
then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 1414116
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1414116
Title:
OfficeJet G55 communication error
Status in hplip package in Ubuntu:
Incomplete
Bug description:
All,
printing with my OfficeJet G55 stopped working. In fact, I can setup
the printer and it does start printing, but randomly stop printing
somewhere within the first page, the jobs remains in the queue with
status "processing".
syslog (infinitely) repeats the following messages
Jan 23 19:22:09 stefan hp[9864]: io/hpmud/mlc.c 760: invalid
MlcCreditRequestReply: cmd=7f, result=4
Jan 23 19:22:09 stefan hp[9864]: io/hpmud/musb.c 1679: invalid
MlcCreditRequest from peripheral
until the job is deleted manually.
I get the impression that the problem becomes worse with larger amount of
data:
Printing in "Draft" mode usually allow printing the full page, with "Normal"
it stops at about half a page, "High quality" prints only a few lines.
I tried downgrading to the 'trusty' packages which does not solve the
problem. Further downgrading is not possible due to dependency issues.
Any ideas are greatly appreciated!
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