Lance, We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.
Is this still an issue? Does this problem also affect other applications? Should this issue have been reported against synaptic? Which configuration files? In your home directory or in one of the system directories? Can this bug report now be closed? If we do not hear from you the bug report will close itself in approximately 60 days time. Thank you for helping make Ubuntu better. Paul White [Ubuntu Bug Squad] ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1690955 Title: Firefox does not "completely" uninstall Status in firefox package in Ubuntu: Incomplete Bug description: Using Synaptic set to request "complete removal", which is supposed to be the same as apt-get purge firefox, does not purge anything. The old configuration profiles remain, including any problems that you are trying to repair by purging the old data. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.4.0-75.96-generic 4.4.59 Uname: Linux 4.4.0-75-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 BuildID: 20170509210144 Channel: Unavailable CurrentDesktop: XFCE Date: Mon May 15 17:30:45 2017 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2017-01-05 (130 days ago) InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) IpRoute: default via 192.168.1.1 dev enp2s0 192.168.1.0/24 dev enp2s0 proto kernel scope link src 192.168.1.177 Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js [Profile]/extensions/foxma...@kei.com/defaults/preferences/prefs.js ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/12/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.6 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: A88XI AC (MS-7913) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.6:bd12/12/2014:svnMSI:pnMS-7913:pvr1.0:rvnMSI:rnA88XIAC(MS-7913):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7913 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1690955/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp