Firstly, please run this command to send us more information from the
machine:
apport-collect 1781826
Secondly, it sounds like some part of the system has crashed. Please:
1. Apply the workaround from bug 994921.
2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
and tell us the ID of the newly-created bug.
3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the contents of the /var/lib/whoopsie/whoopsie-id file on the
machine. Do you find any links to recent problems on the machine? If so
then please send them to us.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
** Tags added: nvidia
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Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1781826
Title:
System logout when turn off the screen or suspend Ubuntu 18.04
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
When turn off the screen or suspend, and resume the system is logged
out, this mostly happens with nvidia driver (390 or 396). I noticed
that when close the lid and reopen the system is still working and all
of a sudden it appears a login screen and when login all programs as
killed as it was logged out. And most of times after login it locks
and prompts an unlock screen.
I tried to switch to nouveau driver and the problem seems not to
happen, but that leaves me with a poor performance in terms of
graphics.
I tried to reset the setting in dconf using dconf-editor to reset the
system recursively, at the beginning seems to be solved but it gets
back.
I need to mention that I faced the same problem when using budgie
flavor, I thought that it might be a budgie problem but it appears to
be a gnome problem since budgie is based on gnome and on both the
problem happens when using Nvidia drivers.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1781826/+subscriptions
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