Thanks for the update, Barry, and for closing the ticket. Have a great day! :) G
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1589508 Title: New mail notification no longer plays sound in Trusty Status in thunderbird package in Ubuntu: Fix Released Bug description: New mail sound no longer plays. Navigating, in Thunderbird, to Edit->Preferences on the General tab in the "When new message arrive:" section, hitting the play button produces no sound. If I select "Use the following sound file" and browse to /usr/share/sounds/ubuntu/stereo/message.ogg and hit play still no sound. If, using the file manager, I navigate to /usr/share/sounds/ubuntu/stereo/message.ogg and double click the file it does play a sound, so the sound system does work outside of Thunderbird. Also today I noticed the envelope in the notification area is not turning blue on a new mail. Running Thunderbird in safe-mode does not solve the problem. If I can provide any other information please let me know. Thanks. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: thunderbird 1:38.8.0+build1-0ubuntu0.14.04.1 ProcVersionSignature: Ubuntu 3.13.0-87.133-generic 3.13.11-ckt39 Uname: Linux 3.13.0-87-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.14.1-0ubuntu3.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: barry 2242 F.... pulseaudio /dev/snd/controlC1: barry 2242 F.... pulseaudio BuildID: 20160511162442 Channel: Unavailable CurrentDesktop: Unity Date: Mon Jun 6 08:11:17 2016 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: English (GB) Language Pack - langpack-en...@thunderbird.mozilla.org Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd} InstallationDate: Installed on 2014-04-18 (779 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) IpRoute: default via 192.168.0.1 dev eth0 proto static 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.2 metric 1 IwConfig: eth0 no wireless extensions. lo no wireless extensions. PrefSources: prefs.js ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=38.8.0/20160511162442 (In use) RelatedPackageVersions: browser-plugin-lightspark 0.7.2-3ubuntu1 totem-mozilla 3.10.1-1ubuntu4 rhythmbox-mozilla 3.0.2-0ubuntu2 RfKill: RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/28/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0703 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-E dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0703:bd10/28/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-E:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1589508/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
