Hello Thomas, Thank you for submitting this bug and reporting a problem with Thunderbird. You made this bug report in 2015 and there have been several versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you run the following (only once): apport-collect 1493223 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1493223 Title: Thunderbird does not a open a link any more Status in thunderbird package in Ubuntu: Incomplete Bug description: If I click a link nothing happens, I tried a couple of things (changing default browser, checked prefs) but since last update nothing happens any more. No output in error console either. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: thunderbird 1:38.2.0+build1-0ubuntu0.14.04.1 ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25 Uname: Linux 3.13.0-63-generic x86_64 NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_tg AddonCompatCheckDisabled: False ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: th 2477 F.... panel-16-mixer th 2564 F.... pulseaudio BuildID: 20150818212526 Channel: Unavailable CurrentDesktop: XFCE Date: Tue Sep 8 08:50:50 2015 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2014-05-07 (488 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) IwConfig: tun0 no wireless extensions. eth0 no wireless extensions. lo no wireless extensions. Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile0 - LastVersion=38.2.0/20150818212526 (In use) Profile1 (Default) - LastVersion=38.2.0/20150818212526 (In use) RelatedPackageVersions: gnome-shell 3.10.4-0ubuntu5.2 rhythmbox-mozilla 3.0.2-0ubuntu2 totem-mozilla 3.10.1-1ubuntu4 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: Upgraded to trusty on 2014-10-12 (330 days ago) dmi.bios.date: 08/16/2015 dmi.bios.vendor: Parallels Software International Inc. dmi.bios.version: 11.0.0 (31193) dmi.board.name: Parallels Virtual Platform dmi.board.vendor: Parallels Software International Inc. dmi.board.version: None dmi.chassis.type: 10 dmi.chassis.vendor: Parallels Software International Inc. dmi.modalias: dmi:bvnParallelsSoftwareInternationalInc.:bvr11.0.0(31193):bd08/16/2015:svnParallelsSoftwareInternationalInc.:pnParallelsVirtualPlatform:pvrNone:rvnParallelsSoftwareInternationalInc.:rnParallelsVirtualPlatform:rvrNone:cvnParallelsSoftwareInternationalInc.:ct10:cvr: dmi.product.name: Parallels Virtual Platform dmi.product.version: None dmi.sys.vendor: Parallels Software International Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1493223/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp