Hello Anders,
Thank you for submitting this bug and reporting a problem with Thunderbird.
You made this bug report in 2015 and there have been several versions of Ubuntu
and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1490821
Title:
No cursor/keyboard action in email being composed
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Kubuntu install with XFCE desktop. Thunderbird 31.8.0.
Since a few months I have an intermittent behavior where, for no
apparent reason, when I start to compose a new email message, there is
no cursor in the address field or message field (when I click there).
Mouse works as normal and can select text.
On top of this, and this is the suspected bug, the missing cursor
often but not always means that any keyboard action (trying to write)
works on the main Thunderbird window. Space, for instance, scrolls
through the message in the message pane in the main Thunderbird
window, even if the new being composed in another window is on top.
The only way around this issue is to restart Thunderbird or to open a
new email window. When I open another new message window, the cursor
is back in the original email message window.
I have noticed that it takes much longer time to load the email
message window the first time I start Thunderbird, compared to email
message 2,3 etc. Now, when I see the above issue opening a new email
message also takes more time. I am guessing something crashes in the
backend and that it is restarted when I open another new message
window.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: thunderbird 1:31.8.0+build1-0ubuntu0.14.10.1
ProcVersionSignature: Ubuntu 3.16.0-44.59-generic 3.16.7-ckt14
Uname: Linux 3.16.0-44-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.7-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: anders 2679 F.... pulseaudio
/dev/snd/controlC0: anders 2679 F.... pulseaudio
BuildID: 20150715162430
Channel: Unavailable
CurrentDesktop: XFCE
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission
denied
Date: Tue Sep 1 07:18:28 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
IpRoute:
default via 192.168.1.1 dev p3p1 proto static
192.168.1.0/24 dev p3p1 proto kernel scope link src 192.168.1.13 metric 1
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-4a972d4c-97c3-4487-a40e-380872150720
PrefSources:
prefs.js
[Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
ProcEnviron:
LANGUAGE=sv_SE
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=sv_SE.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=Safe Mode/Safe Mode (Out of date)
RelatedPackageVersions:
adobe-flashplugin 1:20150716.1-0utopic1
kopete 4:4.14.1-0ubuntu2
totem-mozilla 3.10.1-1ubuntu6
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: thunderbird
SubmittedCrashIDs: bp-4a972d4c-97c3-4487-a40e-380872150720
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 02/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.02
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: FS437T
dmi.board.vendor: Shuttle Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.02:bd02/06/2014:svnShuttleInc.:pnDS437T:pvrV1.0:rvnShuttleInc.:rnFS437T:rvr1.0:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: DS437T
dmi.product.version: V1.0
dmi.sys.vendor: Shuttle Inc.
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