Kai Mast:

1) As per the sticker of the monitor itself (not from the Bug
Description, or the result of a terminal command), could you please
provide the full monitor manufacturer and model?

2) Regarding how you have the monitor connected, is this straight into
the computer's miniDP cable, mDP to something else adapter, etc.?

3) Did this issue start to happen after an update? If so, which and when
precisely?

** Changed in: xserver-xorg-video-intel (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Laptop sometimes doesn't detect external monitor
+ [Lenovo ThinkPad T440s] Laptop sometimes doesn't detect external monitor

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1552040

Title:
  [Lenovo ThinkPad T440s] Laptop sometimes doesn't detect external
  monitor

Status in xserver-xorg-video-intel package in Ubuntu:
  Incomplete

Bug description:
  Usually a reboot fixes the problem. I see stuff like this in dmesg.

  [15294.887642] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15295.568309] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15295.587193] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15296.267547] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15296.286426] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15296.886015] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15296.886264] [drm:intel_dp_link_training_channel_equalization [i915]] 
*ERROR* failed to train DP, aborting
  [15296.898472] [drm:intel_dp_link_training_channel_equalization [i915]] 
*ERROR* Timed out waiting for DP idle patterns
  [15296.899688] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15297.579305] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15297.598328] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15298.279238] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15298.298275] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15298.965500] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15298.984539] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15299.665619] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15299.684522] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15300.367119] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15300.386173] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15301.067203] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15301.086097] [drm:intel_wait_ddi_buf_idle [i915]] *ERROR* Timeout waiting 
for DDI BUF C idle bit
  [15301.768998] [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* too 
many voltage retries, give up
  [15301.769703] [drm:intel_dp_link_training_channel_equalization [i915]] 
*ERROR* failed to train DP, aborting
  [15301.781947] [drm:intel_dp_link_training_channel_equalization [i915]] 
*ERROR* Timed out waiting for DP idle patterns

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xserver-xorg-video-intel 2:2.99.917+git20160218-1ubuntu2
  ProcVersionSignature: Ubuntu 4.4.0-8.23-generic 4.4.2
  Uname: Linux 4.4.0-8-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  BootLog: [  OK  ] Started LSB: Speech Dispatcher.
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Mar  1 20:58:27 2016
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] 
(rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Haswell-ULT Integrated Graphics Controller [17aa:220c]
  InstallationDate: Installed on 2016-02-26 (5 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160224)
  MachineType: LENOVO 20AQS00500
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-8-generic 
root=UUID=bb8da1f1-8970-435e-aeaf-d7e1d9aa8a4e ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-video-intel
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/21/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GJET85WW (2.35 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20AQS00500
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGJET85WW(2.35):bd09/21/2015:svnLENOVO:pn20AQS00500:pvrThinkPadT440s:rvnLENOVO:rn20AQS00500:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20AQS00500
  dmi.product.version: ThinkPad T440s
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+16.04.20160209-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160218-1ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1
  xserver.bootTime: Tue Mar  1 12:11:39 2016
  xserver.configfile: default
  xserver.errors: systemd-logind: failed to get session: PID 832 does not 
belong to any known session
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               12350 
   vendor                                     AUO
  xserver.version: 2:1.17.3-2ubuntu4

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