Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. It would help us a lot if
you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated
logs by running only once:

apport-collect 1253517

and any other logs that are relevant for this particular issue.


** Changed in: firefox (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1253517

Title:
  grey "screen" covers browser page

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  Grey "screen" covers browser screen sometimes. Also has happened when
  using LibreOffice. When I scroll, sometimes the greyness disappears,
  allowing me to see the page again. Often, it remains. When I move my
  mouse over the page, radio buttons on the page will reappear.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: firefox 26.0~a2~hg20131028r155976-0ubuntu1~umd1
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  brent      3158 F.... pulseaudio
   /dev/snd/controlC0:  brent      3158 F.... pulseaudio
  BuildID: 20131028070428
  Channel: Unavailable
  CurrentDmesg: [   30.874109] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link 
becomes ready
  Date: Thu Nov 21 00:13:46 2013
  ExecutablePath: /usr/lib/firefox/firefox
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions:
   English (GB) Language Pack - [email protected]
   English (South Africa) Language Pack - [email protected]
   Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  InstallationDate: Installed on 2013-09-09 (72 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130908)
  IpRoute:
   default via 192.168.1.254 dev eth0  proto static 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.73  metric 1
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  LocalLibraries: 
/home/brent/.mozilla/firefox/cifgj329.default/extensions/[email protected]/platform/Linux_x86_64-gcc3/components/lpxpcom_x86_64.so
  MarkForUpload: True
  PrefSources:
   prefs.js
   [Profile]/extensions/[email protected]/defaults/preferences/prefs.js
   
[Profile]/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}/defaults/preferences/prefs-dwhelper.js
   [Profile]/extensions/[email protected]/defaults/preferences/defaults.js
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=26.0a2/20131028070428 (In use)
  RelatedPackageVersions:
   totem-mozilla     3.8.2-0ubuntu1
   rhythmbox-mozilla 2.99.1-0ubuntu1
  RfKill:
   
  RunningIncompatibleAddons: True
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: None
  dmi.board.name: Hi-Fi A85S3
  dmi.board.vendor: BIOSTAR Group
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 3
  dmi.chassis.vendor: BIOSTAR Group
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/30/2012:svnBIOSTARGroup:pnHi-FiA85S3:pvr:rvnBIOSTARGroup:rnHi-FiA85S3:rvr:cvnBIOSTARGroup:ct3:cvr:
  dmi.product.name: Hi-Fi A85S3
  dmi.sys.vendor: BIOSTAR Group

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1253517/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to