Hi srinivas, As requested, I've run various commands and here are the results...
Are scanimage -L, xsane working? For Eg: scanimage > image.pnm I am no expert on xsane. ian@newton:~$ scanimage -L device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH67JHFPR1a' is a Hewlett-Packard HP_LaserJet_Professional_M1132_MFP all-in-one device `hpaio:ect hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH67JHFPR1a "HP LaserJet Professional M1132 MFP" "HP LaserJet Professional M1132 MFP USB 000000000QH67JHFPR1a HPLIP" "MFG:Hewlett-Packard' is a Hewlett-Packard HP_LaserJet_Professional_M1132_MFP all-in-one ian@newton:~$ scanimage > image.pnm scanimage: open of device hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH67JHFPR1a failed: Error during device I/O Try "sane-find-scanner | grep -i hp" tool to see if it detects scanner. Try "lsusb | grep -i hp" ian@newton:~$ sane-find-scanner | grep -i hp found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x042a [HP LaserJet Professional M1132 MFP]) at libusb:001:006 ian@newton:~$ lsusb | grep -i hp ian@newton:~$ For hp-scan, pLease run "sudo hp-logcapture" command. It will collect all the logs to a .zip file. Kindly share the logs. See attached file :) -- -- ACCU - Professionalism in programming - http://www.accu.org -- My writing - https://sites.google.com/site/ianbruntlett/ -- Free Software page - https://sites.google.com/site/ianbruntlett/home/free-software ** Attachment added: "hplip_troubleshoot_logs.tar.gz" https://bugs.launchpad.net/bugs/1769501/+attachment/5156699/+files/hplip_troubleshoot_logs.tar.gz -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1769501 Title: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner Status in HPLIP: In Progress Status in hplip package in Ubuntu: In Progress Bug description: Installed Ubuntu 18.04 64-bit on lenovo ThinkPad T420 (hostname: newton). Intel i5-2520m 2.5GHz 64-bit CPU, 8GiB RAM, 298GiB hard drive, DVD writer, Ethernet and WiFi connections. Attached my LaserJet, Ubuntu ran some software to install the printer (probably trying to run the HP software) and /usr/lib/cups/filter/hpcups crashed with the assertion failure: free(): invalid pointer. Rebooted, installed package hplip-gui, ran sudo hp-setup – it needed to ask me (the user) some questions. That kept it happy and it ran successfully. I ended up with two similarly named HP Printers. Printed to the right one and it worked. Renamed the other one to avoid confusion whilst printing. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1769501/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
