Issue also happening in Artful as per: https://bugs.launchpad.net/bugs/1772425
** Tags added: artful ** Also affects: apport (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1537566 Title: LibreOffice crashed but apport didn't log a crash file in /var/crash despite being enabled Status in apport package in Ubuntu: New Status in libreoffice package in Ubuntu: Triaged Bug description: What was expected to happen is when LibreOffice crashes in Xenial, it logs a crash report to file against to errors.ubuntu.com. What happened instead is LibreOffice crashed but apport didn't log a crash file in /var/crash despite being enabled. Other programs that crash are picked up by apport so appears LO+apport issue. I don't have any 3rd party LO plugins installed. apt-show-versions -r libreoffice* libreoffice-avmedia-backend-gstreamer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-avmedia-backend-gstreamer:i386 not installed libreoffice-base-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-base-core:i386 not installed libreoffice-calc:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-calc:i386 not installed libreoffice-common:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-core:i386 not installed libreoffice-dev:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-dev:i386 not installed libreoffice-draw:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-draw:i386 not installed libreoffice-gnome:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-gnome:i386 not installed libreoffice-gtk:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-gtk:i386 not installed libreoffice-help-en-us:all/xenial 1:5.0.2-0ubuntu4 uptodate libreoffice-impress:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-impress:i386 not installed libreoffice-java-common:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-math:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-math:i386 not installed libreoffice-ogltrans:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-ogltrans:i386 not installed libreoffice-pdfimport:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-pdfimport:i386 not installed libreoffice-style-breeze:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-style-galaxy:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-style-human:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-writer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-writer:i386 not installed cat /etc/default/apport # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=1 cat /etc/apport/crashdb.conf # map crash database names to CrashDatabase implementations and URLs default = 'ubuntu' def get_oem_project(): '''Determine OEM project name from Distribution Channel Descriptor Return None if it cannot be determined or does not exist. ''' try: dcd = open('/var/lib/ubuntu_dist_channel').read() if dcd.startswith('canonical-oem-'): return dcd.split('-')[2] except IOError: return None databases = { 'ubuntu': { 'impl': 'launchpad', 'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml', 'dupdb_url': 'http://people.canonical.com/~ubuntu-archive/apport-duplicates', 'distro': 'ubuntu', 'problem_types': ['Bug', 'Package'], 'escalation_tag': 'bugpattern-needed', 'escalated_tag': 'bugpattern-written', }, 'canonical-oem': { 'impl': 'launchpad', 'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml', 'project': get_oem_project(), }, 'debug': { # for debugging 'impl': 'memory', 'bug_pattern_url': '/tmp/bugpatterns.xml', 'distro': 'debug' }, } mo ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: libreoffice-calc 1:5.0.2-0ubuntu7 ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3 Uname: Linux 4.3.0-6-generic x86_64 ApportVersion: 2.19.3-0ubuntu3 Architecture: amd64 CurrentDesktop: GNOME-Flashback:Unity Date: Sun Jan 24 17:03:37 2016 InstallationDate: Installed on 2015-12-18 (37 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) SourcePackage: libreoffice UpgradeStatus: Upgraded to xenial on 2016-01-20 (4 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1537566/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp