Public bug reported: This issue happens on xubuntu 17.10 and also ubuntu. It may be related to this bug https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/802998 802998 , but since I'm using a new version I reported it again.
1) lsb_release -rd Description: Ubuntu 17.10 Release: 17.10 2) apt-cache policy alsa-base alsa-base: Instalado: 1.0.25+dfsg-0ubuntu5 Candidato: 1.0.25+dfsg-0ubuntu5 Tabela de versão: *** 1.0.25+dfsg-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu artful/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu artful/main i386 Packages 100 /var/lib/dpkg/status 5) uname -a Linux patricia-NH4CU03 4.16.12 #1 SMP Sun May 27 16:56:57 -03 2018 x86_64 x86_64 x86_64 GNU/Linux Also happens on normal kernel version of 17.10 xubuntu and ubuntu 3) I would expect it to play sound. 4) It doesn't play any sound. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.16.12 x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andref 1587 F.... pulseaudio CurrentDesktop: XFCE Date: Mon May 28 16:05:23 2018 InstallationDate: Installed on 2018-01-25 (123 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) PackageArchitecture: all ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=pt_BR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andref 1587 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [NH4CU03, Realtek ALC269VB, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.00W dmi.board.name: NH4CU03 dmi.board.vendor: Digiboard dmi.board.version: 1.0 dmi.chassis.type: 10 dmi.chassis.vendor: Digibras dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.00W:bd04/16/2013:svnDigibras:pnNH4CU03:pvr1.0:rvnDigiboard:rnNH4CU03:rvr1.0:cvnDigibras:ct10:cvr1.0: dmi.product.name: NH4CU03 dmi.product.version: 1.0 dmi.sys.vendor: Digibras mtime.conffile..etc.modprobe.d.alsa-base.conf: 2018-05-26T21:36:27.395468 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1773844 Title: [NH4CU03, Realtek ALC269VB, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: This issue happens on xubuntu 17.10 and also ubuntu. It may be related to this bug https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/802998 802998 , but since I'm using a new version I reported it again. 1) lsb_release -rd Description: Ubuntu 17.10 Release: 17.10 2) apt-cache policy alsa-base alsa-base: Instalado: 1.0.25+dfsg-0ubuntu5 Candidato: 1.0.25+dfsg-0ubuntu5 Tabela de versão: *** 1.0.25+dfsg-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu artful/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu artful/main i386 Packages 100 /var/lib/dpkg/status 5) uname -a Linux patricia-NH4CU03 4.16.12 #1 SMP Sun May 27 16:56:57 -03 2018 x86_64 x86_64 x86_64 GNU/Linux Also happens on normal kernel version of 17.10 xubuntu and ubuntu 3) I would expect it to play sound. 4) It doesn't play any sound. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.16.12 x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andref 1587 F.... pulseaudio CurrentDesktop: XFCE Date: Mon May 28 16:05:23 2018 InstallationDate: Installed on 2018-01-25 (123 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) PackageArchitecture: all ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=pt_BR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andref 1587 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [NH4CU03, Realtek ALC269VB, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.00W dmi.board.name: NH4CU03 dmi.board.vendor: Digiboard dmi.board.version: 1.0 dmi.chassis.type: 10 dmi.chassis.vendor: Digibras dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.00W:bd04/16/2013:svnDigibras:pnNH4CU03:pvr1.0:rvnDigiboard:rnNH4CU03:rvr1.0:cvnDigibras:ct10:cvr1.0: dmi.product.name: NH4CU03 dmi.product.version: 1.0 dmi.sys.vendor: Digibras mtime.conffile..etc.modprobe.d.alsa-base.conf: 2018-05-26T21:36:27.395468 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1773844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp