This is caused by server side issues and Leo is correct, we should be showing nicer error messages when things aren't functioning properly.
** Changed in: banshee (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to banshee in Ubuntu. https://bugs.launchpad.net/bugs/887010 Title: Ubuntu One Music Store is not loaded, Internal Server Error Status in “banshee” package in Ubuntu: Confirmed Bug description: Sometimes, the Ubuntu One Music Store is not loaded at all. The UI only shows a white panel with the message "Internal Server Error". The store should be loaded, but when there are problems, a better explanation and a nicer UI should be shown. This error is random, sometimes the store is loaded. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: banshee-extension-ubuntuonemusicstore 2.2.0-1ubuntu2 ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4 Uname: Linux 3.0.0-12-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Mon Nov 7 01:11:08 2011 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: banshee UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/banshee/+bug/887010/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp