Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1764097 Title: 'Apple touchpad bcm5974' is temporarily unresponsive after a few seconds of continuous input in 'Apple MacBookPro5,4 (mid 2009)' after upgrading to 18.04 Beta 2 Status in xserver-xorg-input-synaptics package in Ubuntu: Confirmed Bug description: Report created by following https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_at_least_one_of_the_Touchpad_features_work.2C_but_does_not_work_correctly_and_as_expected Let me know if anything is wrong or if I can give more info Touchpad worked perfectly in Ubuntu 17.10 when using one and two fingers clicks, two finger scrolling, and tapping. (I don't know if multitouch worked, but IIRC it did in the past with Unity) After upgrading to Bionic Beaver it frequently becomes unresponsive, during which I can neither move the mouse cursor or scroll. I can repro it most of the time, even directly after rebooting, but not in 100% of tries. Sometimes, without anything obvious happening (e.g., no reboot or logging out), the problem may not occur for an hour or two and I cannot repro it on purpose. Then after a while it is back. Checking the CPU when it occurs does not show high load. Also repro on gdm screen and logging in as a different user account and with a an alternative non-gnome-shell session. There seem to be two slightly different kinds of unresponsiveness, one provoked by one-finger movement, the other provoked by two-finger scrolling: One-finger movement: Triggered by: Giving continuous input to touchpad for a second or two. E.g., move one finger in a small circle. After 1-3 circles the touchpad becomes unresponsive. (Making long straight left-right movements also tends to trigger it, but less clearly) Results in: Stays unresponsive until the finger is lifted from and lowered on touchpad again. However, lifting+lowering only restores responsiveness briefly, then it stops again. Waiting a few seconds makes it work again, like for two-finger scrolling. Two-finger scrolling: Scroll up and down a few times. Does not seem to matter what the application is. Results in: Scrolling stops after a few movements. Lifting and re-lowering both fingers does not seem to make it go again, but it works after waiting a few seconds. However scrolling is jumpy most of the time and rarely as smooth as it was in 17.10 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xserver-xorg-input-synaptics (not installed) ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15 Uname: Linux 4.15.0-15-generic x86_64 NonfreeKernelModules: wl nvidia ApportVersion: 2.20.9-0ubuntu4 Architecture: amd64 BootLog: Gave up waiting for suspend/resume device /dev/sda4: clean, 1015626/39428096 files, 55279634/157701376 blocks Gave up waiting for suspend/resume device /dev/sda4: clean, 1026169/39428096 files, 54683366/157701376 blocks CurrentDesktop: ubuntu:GNOME Date: Sun Apr 15 12:07:31 2018 DistUpgraded: 2018-04-08 10:29:35,542 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8)) DistroCodename: bionic DistroVariant: ubuntu EcryptfsInUse: Yes InstallationDate: Installed on 2012-09-15 (2037 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) MachineType: Apple Inc. MacBookPro5,4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-15-generic root=UUID=1f4ef214-a70d-44ac-8515-2d4234f32e38 ro quiet splash vt.handoff=1 SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: Upgraded to bionic on 2018-04-08 (7 days ago) dmi.bios.date: 06/15/09 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP53.88Z.00AC.B03.0906151647 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-F22587A1 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro5,4 dmi.chassis.asset.tag: Asset Tag# dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-F22587A1 dmi.modalias: dmi:bvnAppleInc.:bvrMBP53.88Z.00AC.B03.0906151647:bd06/15/09:svnAppleInc.:pnMacBookPro5,4:pvr1.0:rvnAppleInc.:rnMac-F22587A1:rvrMacBookPro5,4:cvnAppleInc.:ct10:cvrMac-F22587A1: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro5,4 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 xserver.bootTime: Sun Apr 15 11:10:46 2018 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.19.6-1ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1764097/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp