Another update. After truning off pulseaudio yesterday, the system didn't crash as fast as before, but it did eventually lock up a couple of times. The logs seems similar even without pulse, still beginning with the bluetooth service.
After this I completely turned off bluetooth from the BIOS of the machine. This seemed to have solved the issue until a few moments ago when the bluetoothservice tried to start something again. I have now disabled the bluetooth service. I hope it doesn't do anything more. Here's how the system locks-up now: Apr 27 09:37:26 ESS-PC26 dbus[1187]: [system] Failed to activate service 'org.bluez': timed out Apr 27 09:37:26 ESS-PC26 pulseaudio[2214]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out Apr 27 09:37:26 ESS-PC26 pulseaudio[1521]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out The system freezes for multiple seconds then recovers. I've now run apport-collect and authorized it for one week. Hope this helps. ** Tags added: apport-collected ** Description changed: Hello, I'm a sysadmin and have gotten multiple reports recently from users of them randomly getting logged out of their machines. From what I can tell from the journalctl printout this appears immediately after either bluetoothd or pulsaudio crashes. This is happening multiple time each day for each user. It doesn't happen to all users, but the reports seem to be getting more frequent by the day. From what I have noticed there recently was an update for pulseaudio and its bluetooth integration. Here is the journalctl printout: Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndpoint/A2DPSource Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndpoint/A2DPSink Apr 25 10:50:53 ESS-PC26 pulseaudio[8026]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Successfully made thread 8042 of process 8042 (n/a) owned by '108' high priority at nice level -11. Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Supervising 5 threads of 2 processes of 1 users. Apr 25 10:50:53 ESS-PC26 pulseaudio[8042]: [pulseaudio] pid.c: Daemon already running. Apr 25 10:51:00 ESS-PC26 org.gtk.vfs.Daemon[7931]: A connection to the bus can't be made Apr 25 10:51:00 ESS-PC26 lightdm[7915]: pam_unix(lightdm-greeter:session): session closed for user lightdm We are running Ubuntu 16.04 LTS with the latest updated. - EDIT: Worth mentioning, this error happens with both Unity and Gnome as - desktop environments. + EDIT: Worth mentioning, this error happens with both Unity and Gnome as desktop environments. + --- + ApportVersion: 2.20.1-0ubuntu2.16 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC1D8p', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC2D8p', '/dev/snd/pcmC2D7p', '/dev/snd/controlC1', '/dev/snd/pcmC2D3p', '/dev/snd/controlC2', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + DistroRelease: Ubuntu 16.04 + NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia + Package: pulseaudio 1:8.0-0ubuntu3.9 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + Tags: xenial + Uname: Linux 4.13.0-39-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 03/07/2018 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1301 + dmi.board.asset.tag: Default string + dmi.board.name: PRIME X299-DELUXE + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/07/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX299-DELUXE:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: + dmi.product.family: To be filled by O.E.M. + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1767065 Title: pulseaudio+bluetooth crash causing user to be logged out Status in pulseaudio package in Ubuntu: Incomplete Bug description: Hello, I'm a sysadmin and have gotten multiple reports recently from users of them randomly getting logged out of their machines. From what I can tell from the journalctl printout this appears immediately after either bluetoothd or pulsaudio crashes. This is happening multiple time each day for each user. It doesn't happen to all users, but the reports seem to be getting more frequent by the day. From what I have noticed there recently was an update for pulseaudio and its bluetooth integration. Here is the journalctl printout: Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndpoint/A2DPSource Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndpoint/A2DPSink Apr 25 10:50:53 ESS-PC26 pulseaudio[8026]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Successfully made thread 8042 of process 8042 (n/a) owned by '108' high priority at nice level -11. Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Supervising 5 threads of 2 processes of 1 users. Apr 25 10:50:53 ESS-PC26 pulseaudio[8042]: [pulseaudio] pid.c: Daemon already running. Apr 25 10:51:00 ESS-PC26 org.gtk.vfs.Daemon[7931]: A connection to the bus can't be made Apr 25 10:51:00 ESS-PC26 lightdm[7915]: pam_unix(lightdm-greeter:session): session closed for user lightdm We are running Ubuntu 16.04 LTS with the latest updated. EDIT: Worth mentioning, this error happens with both Unity and Gnome as desktop environments. --- ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC1D8p', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC2D8p', '/dev/snd/pcmC2D7p', '/dev/snd/controlC1', '/dev/snd/pcmC2D3p', '/dev/snd/controlC2', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 16.04 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: pulseaudio 1:8.0-0ubuntu3.9 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Tags: xenial Uname: Linux 4.13.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/07/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1301 dmi.board.asset.tag: Default string dmi.board.name: PRIME X299-DELUXE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/07/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX299-DELUXE:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer --- ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', '/dev/snd/pcmC2D8p', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC2D7p', '/dev/snd/pcmC2D3p', '/dev/snd/pcmC1D8p', '/dev/snd/pcmC1D7p', '/dev/snd/controlC2', '/dev/snd/pcmC1D3p', '/dev/snd/controlC1', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 16.04 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: pulseaudio 1:8.0-0ubuntu3.9 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Tags: xenial Uname: Linux 4.13.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/07/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1301 dmi.board.asset.tag: Default string dmi.board.name: PRIME X299-DELUXE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/07/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX299-DELUXE:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1767065/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
