If you're coming from a 17.10 or older system then you will need to apply the workaround from bug 994921 first.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1766938 Title: gnome-shell crashed in standard_pict_format_for_depth() Status in gnome-shell package in Ubuntu: New Status in mutter package in Ubuntu: New Bug description: I have a fleet of Dell T7500's, a few Dell 3620's, a Skull Canyon, and a Hades Canyon, and a few other odds and ends, running a mix of ubuntu 16.04 and 17.10. On one of the T7500 ubuntu 17.10 boxes (nvidia 340 package, Quadro K5000 card), I did sudo "do-release-upgrade -d". Went fine, but on reboot, the desktop would come up for about ten seconds, then the system would shut down. Did systemctl set-default multi-user.target then removed all traces of the proprietary driver with sudo apt remove --purge nvidia-340 nvidia-opencl-icd-340 nvidia-settings nvidia-384 nvidia-opencl-icd-384 nvidia-prime libcuda1-340 and rebooted. Logging in to the console and running 'startx' reproduces the problem reliably, and does not shut down the system. Installing lwm, and a .xinitrc that started an xterm, let startx succeed, and the system was stable running firefox, so it's not an obvious graphics problem. /var/log/syslog says Apr 25 09:59:41 rbb-ubu1710-3 org.gnome.Shell.desktop[3936]: ** Apr 25 09:59:41 rbb-ubu1710-3 org.gnome.Shell.desktop[3936]: mutter:ERROR:x11/iconcache.c:303:standard_pict_format_for_depth: code should not be reached Apr 25 09:59:41 rbb-ubu1710-3 org.gnome.Shell.desktop[3936]: == Stack trace for context 0x556d30f3c4c0 == Apr 25 09:59:41 rbb-ubu1710-3 dbus-daemon[690]: [system] Successfully activated service 'org.freedesktop.fwupd' Apr 25 09:59:41 rbb-ubu1710-3 systemd[1]: Started Firmware update daemon. Apr 25 09:59:42 rbb-ubu1710-3 PackageKit: get-updates transaction /2379_acbceaca from uid 1000 finished with success after 1175ms Apr 25 09:59:42 rbb-ubu1710-3 gnome-session[3605]: gnome-session-binary[3605]: WARNING: Application 'org.gnome.Shell.desktop' killed by signal 6 Apr 25 09:59:42 rbb-ubu1710-3 gnome-session[3605]: gnome-session-binary[3605]: WARNING: App 'org.gnome.Shell.desktop' respawning too quickly Apr 25 09:59:42 rbb-ubu1710-3 gnome-session[3605]: gnome-session-binary[3605]: CRITICAL: We failed, but the fail whale is dead. Sorry.... Apr 25 09:59:42 rbb-ubu1710-3 gnome-session-binary[3605]: Unrecoverable failure in required component org.gnome.Shell.desktop Apr 25 09:59:42 rbb-ubu1710-3 gnome-session-binary[3605]: WARNING: Application 'org.gnome.Shell.desktop' killed by signal 6 Apr 25 09:59:42 rbb-ubu1710-3 gnome-session-binary[3605]: WARNING: App 'org.gnome.Shell.desktop' respawning too quickly Apr 25 09:59:42 rbb-ubu1710-3 gnome-session-binary[3605]: CRITICAL: We failed, but the fail whale is dead. Sorry.... ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.1-0ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 Date: Wed Apr 25 10:06:55 2018 DisplayManager: GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" InstallationDate: Installed on 2018-01-04 (111 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170918) SourcePackage: gnome-shell UpgradeStatus: Upgraded to bionic on 2018-04-24 (0 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1766938/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp