Public bug reported: Hi,
CUPS stopped working suddenly. So I opened the settings of my printer in the system-config-printer utility which welcomes me with two error messages. First dialog: > Option 'orientation-requested' has value '0' and cannot be edited. Second dialog: > Option 'print-quality' has value '0' and cannot be edited. After clicking OK two times Apport reported an error in > /usr/share/system-config-printer/system-config-printer.py because of > system-config-printer.py crashed with TypeError in __init__(): debugprint() > takes 1 positional argument but 2 were given CupsErrorLog: > [cups-deviced] PID 19691 (gutenprint52+usb) stopped with status 1! > Unable to create "/etc/cups/subscriptions.conf.N": No such file or directory Any ideas to fix this? Regards, Atalanttore --- ApportVersion: 2.20.7-0ubuntu3.8 Architecture: amd64 CupsErrorLog: E [21/Apr/2018:21:26:10 +0200] [cups-deviced] PID 19691 (gutenprint52+usb) stopped with status 1! E [22/Apr/2018:19:11:12 +0200] Unable to create "/etc/cups/subscriptions.conf.N": No such file or directory CurrentDesktop: Unity:Unity7:ubuntu DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes Lpstat: device for Samsung_SCX_3400_Series_SEC001599E7B363_: ipp://SEC001599E7B363.local:631/ipp/printer Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 046d:c245 Logitech, Inc. G400 Optical Mouse Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 5986:055c Acer, Inc Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Notebook W65_W67RZ Package: system-config-printer 1.5.9+20170825-0ubuntu1 PackageArchitecture: all Papersize: a4 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic root=UUID=462560f8-ccdb-4115-a3c9-46fce6a630d2 ro rw quiet splash acpi_os_name=Linux acpi_osi= acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16 Tags: third-party-packages artful Uname: Linux 4.13.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/27/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.09 dmi.board.asset.tag: Tag 12345 dmi.board.name: W65_W67RZ dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.09:bd05/27/2016:svnNotebook:pnW65_W67RZ:pvrNotApplicable:rvnNotebook:rnW65_W67RZ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: W65_W67RZ dmi.product.version: Not Applicable dmi.sys.vendor: Notebook ** Affects: system-config-printer (Ubuntu) Importance: Undecided Status: New ** Tags: apport-collected artful third-party-packages ** Tags added: apport-collected artful third-party-packages ** Description changed: Hi, CUPS stopped working suddenly. So I opened the settings of my printer in the system-config-printer utility which welcomes me with two error messages. First dialog: > Option 'orientation-requested' has value '0' and cannot be edited. Second dialog: > Option 'print-quality' has value '0' and cannot be edited. After clicking OK two times Apport reported an error in > /usr/share/system-config-printer/system-config-printer.py because of > system-config-printer.py crashed with TypeError in __init__(): debugprint() takes 1 positional argument but 2 were given CupsErrorLog: > [cups-deviced] PID 19691 (gutenprint52+usb) stopped with status 1! > Unable to create "/etc/cups/subscriptions.conf.N": No such file or directory Any ideas to fix this? Regards, Atalanttore + --- + ApportVersion: 2.20.7-0ubuntu3.8 + Architecture: amd64 + CupsErrorLog: + E [21/Apr/2018:21:26:10 +0200] [cups-deviced] PID 19691 (gutenprint52+usb) stopped with status 1! + E [22/Apr/2018:19:11:12 +0200] Unable to create "/etc/cups/subscriptions.conf.N": No such file or directory + CurrentDesktop: Unity:Unity7:ubuntu + DistroRelease: Ubuntu 17.10 + EcryptfsInUse: Yes + Lpstat: device for Samsung_SCX_3400_Series_SEC001599E7B363_: ipp://SEC001599E7B363.local:631/ipp/printer + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 046d:c245 Logitech, Inc. G400 Optical Mouse + Bus 001 Device 003: ID 8087:0a2b Intel Corp. + Bus 001 Device 002: ID 5986:055c Acer, Inc + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Notebook W65_W67RZ + Package: system-config-printer 1.5.9+20170825-0ubuntu1 + PackageArchitecture: all + Papersize: a4 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=de_DE.UTF-8 + SHELL=/bin/bash + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic root=UUID=462560f8-ccdb-4115-a3c9-46fce6a630d2 ro rw quiet splash acpi_os_name=Linux acpi_osi= acpi_backlight=vendor vt.handoff=7 + ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16 + Tags: third-party-packages artful + Uname: Linux 4.13.0-38-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 05/27/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1.05.09 + dmi.board.asset.tag: Tag 12345 + dmi.board.name: W65_W67RZ + dmi.board.vendor: Notebook + dmi.board.version: Not Applicable + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Notebook + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.09:bd05/27/2016:svnNotebook:pnW65_W67RZ:pvrNotApplicable:rvnNotebook:rnW65_W67RZ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: + dmi.product.family: Not Applicable + dmi.product.name: W65_W67RZ + dmi.product.version: Not Applicable + dmi.sys.vendor: Notebook -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1766107 Title: 'orientation-requested' and 'print-quality' has value '0' Status in system-config-printer package in Ubuntu: New Bug description: Hi, CUPS stopped working suddenly. So I opened the settings of my printer in the system-config-printer utility which welcomes me with two error messages. First dialog: > Option 'orientation-requested' has value '0' and cannot be edited. Second dialog: > Option 'print-quality' has value '0' and cannot be edited. After clicking OK two times Apport reported an error in > /usr/share/system-config-printer/system-config-printer.py because of > system-config-printer.py crashed with TypeError in __init__(): debugprint() takes 1 positional argument but 2 were given CupsErrorLog: > [cups-deviced] PID 19691 (gutenprint52+usb) stopped with status 1! > Unable to create "/etc/cups/subscriptions.conf.N": No such file or directory Any ideas to fix this? Regards, Atalanttore --- ApportVersion: 2.20.7-0ubuntu3.8 Architecture: amd64 CupsErrorLog: E [21/Apr/2018:21:26:10 +0200] [cups-deviced] PID 19691 (gutenprint52+usb) stopped with status 1! E [22/Apr/2018:19:11:12 +0200] Unable to create "/etc/cups/subscriptions.conf.N": No such file or directory CurrentDesktop: Unity:Unity7:ubuntu DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes Lpstat: device for Samsung_SCX_3400_Series_SEC001599E7B363_: ipp://SEC001599E7B363.local:631/ipp/printer Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 046d:c245 Logitech, Inc. G400 Optical Mouse Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 5986:055c Acer, Inc Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Notebook W65_W67RZ Package: system-config-printer 1.5.9+20170825-0ubuntu1 PackageArchitecture: all Papersize: a4 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic root=UUID=462560f8-ccdb-4115-a3c9-46fce6a630d2 ro rw quiet splash acpi_os_name=Linux acpi_osi= acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16 Tags: third-party-packages artful Uname: Linux 4.13.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/27/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.09 dmi.board.asset.tag: Tag 12345 dmi.board.name: W65_W67RZ dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.09:bd05/27/2016:svnNotebook:pnW65_W67RZ:pvrNotApplicable:rvnNotebook:rnW65_W67RZ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: W65_W67RZ dmi.product.version: Not Applicable dmi.sys.vendor: Notebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1766107/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp